As new state leaders are sworn in today, John D. Doak reflects on his eight years as Oklahoma’s insurance commissioner. Doak was elected the state’s 12th insurance commissioner in 2010 and was re-elected for a second term in 2014.
“I’m honored that Oklahomans chose to elect me to represent them, both in terms of insurance company solvency and ensuring fair claims handling,” Doak said. “I’ve been privileged to witness the courage and resilience of Oklahomans in the face of difficult natural disasters. It’s also been a pleasure to work with our state Legislature and governor and to travel to every one of Oklahoma’s 77 counties, meeting and working with the people who live there.”
During his tenure, Doak has tirelessly worked to raise awareness of the Oklahoma Insurance Department (OID) and how it can help Oklahomans. He started a field representative program to reach every corner of the state. He also made it a mission to have boots on the ground as soon as possible after a disaster. Many times Doak himself would visit with storm victims to reassure them that his office was there to help, if needed.
Another issue Doak worked on during his time in office was lowering the rate of uninsured motorists. Oklahoma has one of the highest rates in the country. Just a few months ago, the OID announced it would host the Auto Insurance Verification System which allows law enforcement to verify a driver has insurance in real time.
“One of my proudest accomplishments is that, as I leave the OID, it is now being recognized as a global leader in insurance regulatory issues,” Doak said.
Doak’s recognition that government must be ready to accept new and innovative ideas and products has helped frame that thinking. His belief that the OID should not only to protect consumers but allow the free market process to bring new quality products to consumers is recognized by many leaders worldwide.
More of Doak’s accomplishments include:
*Recovering $27,675,828 for Oklahomans since 2011
*The passage of House Bill 2308 which allows the OID to construct and own an office building
*OID employees earning more than 160 professional designations
*Co-hosting the National Tornado Summit since 2011
*The passage of the Insurance Business Transfer law
*Developing an earthquake education requirement for insurance professionals
*Testifying before a U.S. Senate sub-committee about insurance fraud
*Helping launch the University of Tulsa Cyber District
“I wish the best to the new leaders of our state, Gov. Kevin Stitt, Lt. Gov. Matt Pinnell and Insurance Commissioner Glen Mulready,” Doak said. “Commissioner Mulready has already proven that he is a dedicated public servant with expertise in the insurance industry, and he will continue that tradition in this new role.”

Photography and Text by Terry “Travels with Terry” Zinn t4z@aol.com

Most people may only think of Mount Rushmore when they think about South Dakota. While it is not to be missed there are other attractions which need to be recognized.
The entire city of Deadwood is a national historic landmark. In Deadwood
you can ponder the truth at the foot of Wild Bill’s grave in Mount Moriah cemetery (along with Calamity Jane’s), tour Adams Museum and House, pan for gold at the Broken Boot Mine, choose from various guided tours, or take a self-guided walking tour into the past that puts the Wild West into perspective. You may even run into an incarnation of Wild Bill himself, either at the number 10 saloon or on horseback inspecting main street.
And there’s plenty of casinos for your gaming pleasure along with some fine eateries. One such is Kevin Costner’s Diamond Lil’s, where I had a pleasant Martini during sunset over main street. Costner’s memorabilia and costumes from his films are on display throughout the dining room, and if that was not enough finery, the top floor hosts a fine dining restaurant complete with piano and beveled glass décor.
Deadwood, South Dakota, is full of surprises such as Costner’s founded and funded Museum of the Tatanka (Buffalo) Museum right outside of town. Even with expert Lakota interpreters, displays of costumes worn in “Dances With Wolves”, and historic explanatory panels, the best part of Tatanka is the monumental 17 part sculpture of an Indian hunt near a buffalo jump. With wafts of movie theme music and the rustling of Dakota grass, this hill top venue is the pride of South Dakota, itself. Hats off and congratulations to Kevin Costner for giving back to America with the preservation and inspiration found at Tatanka: Story of the Bison interpretive Center and Sculpture. (For more information you may visit http://www.storyofthebison.com.
Up to 60 million Bison once roamed the Great Plains of North America. By the close of the 19th century, it was estimated that less than 1,000 bison survived.
This is their story… “I believe today that this place is bigger than the dream I had for it. What it means to anyone that comes here will be up to them. Tatanka was not designed as the white man’s version of the Native American. Rather it stands as a centerpiece for two cultures, one whose very lives depended on the buffalo and one who saw it as a means to an end. It recognizes and accepts that this is our mutual history. It can also represent the chance to move forward.” Kevin Costner, Attraction Founder/Owner
The badlands is another South Dakota wonder. (www.nps.gov/badl/index.htm) Roaming among the many outcroppings of natural time sculptured stone you are transported to another world. Containing the world’s richest Oligocene epoch fossil beds, dating 37-28 million years old, the evolutionary stories of mammals such as the horse and rhinoceros arise from the 244,000 acres of sharply eroded buttes, pinnacles, and spires.
Hill City calls itself the Heart of the Black Hills. The history of Hill city reaches back into Pennington County’s oldest archives. In 1876, it was the first settlement established in conjunction with the initial discovery of Black Hills gold in French Creek, 13 miles south of where Hill City sits today. Miners came from far and wide to prospect in and around this small mountain town, now referred to as “The Heart of the Hills.” Although the first settlement in the count, it was the second community to develop in the greater Black Hills area, springing up shortly after the town of Custer.
In addition to livening up the local scene in the dark of winter, Open Stage Concerts gives new talent and seasoned acts alike a supportive place to hone their craft. It also helps local promoters find and hire performers for summer shows and festivals. Local and regional singer/songwriters and poets are regulars, but storytellers, dancers, jugglers, and joke tellers are welcome too. The audience’s free-will donations help support their scholarship program and art education grants for local kids.
Open Stage concerts at the High Country Guest Ranch will be held February 9 and 23, and March 9 and 23, with doors open at 5:15 pm with the buffet starting at 5:30 pm.
Other Hill City attractions are the Museum at Black Hills Institute and the Black Hills Institute of geological Research and the South Dakota State Railroad Museum which might quench your curiosity.
While on your way to other South Dakota sights you may wish to explore Deadwood and Hill City.

Mr. Terry Zinn – Travel Editor
Past President: International Food Wine and Travel Writers Association
http://realtraveladventures.com/author/zinn

by Major Lesley Norman, Risk Reduction Officer, Oklahoma City Fire Department

At the beginning of the year, we set goals to make positive improvements in your lives. Most people never consider improving safety around their residents. The Oklahoma City Fire Department (OKCFD) has a few safety suggestions for 2019. Ensure the following safety recommendations are completed to provide a safer year for you and your family at home.
Smoke alarms should be installed inside each bedroom/sleeping area and one outside those areas. Smoke alarms should also be installed on every level of the home including basements. The Oklahoma City Fire Department “Project Life” smoke alarm program allows Firefighters to install smoke alarms at no charge for qualifying residents of Oklahoma City. Contact 405-316-2337, www.smokealarmsokc.com or www.Gratisalarmasokc.com to request smoke alarms. Residents outside of Oklahoma City can contact your local fire department or Red Cross. The hearing impaired can contact the Oklahoma Assistive Technology Foundation (OkAT), 888-885-5588 or email abletech@okstate.edu. OkAT will install smoke alarms with strobe lights and bed shaker for qualifying Oklahoma residents. Apply at www.okabletech.okstate.edu.
Carbon Monoxide alarms should be installed in a central location outside each sleeping area and on every level of the home according to the National Fire Protection Association (NFPA). Carbon Monoxide (CO) is an odorless, colorless, poisonous gas created from incomplete combustion of natural gas, propane, methane or gasoline. Running vehicles and generators also produce CO. Make sure gas appliances are professionally serviced every year to avoid possible CO leaks inside your home.
Fire extinguishers should be located in a kitchen, garage or both, ready to extinguish small fires. If there are smokers in the home, consider additional locations. Small “ABC” extinguishers can be purchased from the local department store and are disposable. Review the manufacturers’ recommendation for a disposal date. Always call 911 or have someone call 911 before extinguishing a fire. When using the extinguisher apply the PASS method for extinguishment, stand six to eight feet from the fire. P – pull the pin, A – aim low at the base of the fire, S – squeeze the lever slowly, S – sweep from side to side. An OKCFD training video is available at https://www.youtube.com/watch?v=w_ZYolzwMX4 or follow instructions provided with the extinguisher.
Fire drills should be practiced monthly while testing your smoke alarm. The OKCFD has a program called “EDITH,” Exit Drills In The Home. The EDITH program’s purpose is to inspire residents to develop an exit plan for their home. The exit plan should include two ways out of every bedroom, a meeting place outside the home, and practicing the fire drill. Practice your exit plan around your mobility and the plan should be shared with everyone sleeping in your home.
Fall prevention measures should include installing grab bars inside your home if you or other family members have a fall risk. Suggested location for grab bars is near toilets and bathtubs. Make sure you have a clear path to the restroom from your sleeping area. Use your walking aid or lift chair on those days you feel weaker than normal. Speak with your physician if your strength starts to fade. Begin this year making fire and fall safety improvements a priority in your life.
* According to the National Fire Protection Association (NFPA), “3 out of 5 fire deaths happen in homes with no smoke alarms or the alarms are not working.”
Additional fire safety information is available at www.nfpa.org/Public-Education.

WALK BY FAITH, By Lisa Sydnor

Volunteers are the life-blood of non-profits. They may serve as board or advisory council members, in janitorial or maintenance positions, clerical, fundraisin, communications or as stockers in a food pantry. In other words, any position within the organization. On April 19, 2018, the Independent Sector, in partnership with IMPLAN, announced that the latest value of a volunteer hour is $25.69 – up 2.2% from 2017. That figure, estimated from data collected in 2017, shows the incredible contributions volunteers make to our communities and our country. Currently, 63 million Americans volunteer about 8 billion hours of their time and talent to improve people’s lives and the natural world. With the new value of volunteer time, these Americans are contributing approximately $197.5 billion to our nation.
When someone says, “I am JUST as volunteer”, they are truly missing the significant impact they have on the nonprofit world.
RSVP – Retired and Senior Volunteer Program – has served Oklahoma County since 1973. In 2017, 130 nonprofits in Oklahoma County were the beneficiaries of 136,700 service hours from 707 volunteers; a financial impact of $2.9 million.
Beth Patterson, Executive Director of RSVP of Central Oklahoma, said that the need for more volunteers is critical to help local nonprofits meet their missions and the needs of their clients. RSVP recruits and trains senior volunteers for agencies, such as; American Red Cross, Ronald McDonald House, Project 66 in Edmond, City Care’s Whiz Kids (tutoring), Upward Transitions Travelers Aid at Will Rogers World Airport, and RSVP Provide-A-Ride.
In 1994, RSVP started Provide-A-Ride, a service providing low-income seniors free transportation to medical appointments. RSVP volunteer drivers, age 55 and older, utilize their own vehicles, choose their own schedules, select the geographic areas they want to serve, receive free supplemental accident and liability insurance, and mileage reimbursement. In 2017, 85 volunteer drivers provided 7,476 rides or 261,660 miles driven to medical appointments for 367 seniors.
Provide-A-Ride participants must be 60+ and schedule rides in advance. Maintaining their independence and dignity, being self-sufficient, keeping medical appointments and becoming friends with the drivers are a few of the benefits participants receive through the program. For the drivers, knowing that they performed a much needed and valued service for someone, ensuring that they get their prescriptions filled and alleviating often burdensome transportation costs is what it is all about.
This program is so successful because of the people; that personal touch. One example is RSVP volunteer driver Pat Nebgen, “I do this to give added meaning to my life; to give back; to share my day with someone. The smiles, hugs and lively conversations are added benefits.” Pat began volunteering at RSVP after the death of his wife of 47 years. And, because of Don Blanding, who began volunteering in January 2017; “I enjoy driving and love that I can help seniors live more independently. I greatly enjoy being a part of RSVP. The elderly seniors that we serve are truly dependent on someone else for transportation to their medical appointments. They are always so appreciative of the help they receive. It makes me feel good to see how thankful they are.”
Some participants have shared their thoughts and appreciation:
· Provide-A-Ride volunteers are angels on wheels. Thank you for your kindness in my time of need. Angie G.
· The volunteer drivers are so friendly and courteous. I feel like I’ve made new friends. Now I look forward to my appointments because of them. Mildred M.
· RSVP Provide-A-Ride has made all the difference in ensuring I get the proper care my doctors want me to have. Jerri B.
· I am 91 and have macular degeneration so I can’t drive anymore. Provide-A-Ride volunteer drivers are my eyes on the road now, and I am so grateful. Ida Jean K.
· Provide-A-Ride is a bright cheery ride for those of us who are not able to drive anymore. Nan G.
· I don’t know what I would do for rides to my doctors without Provide-A-Ride. Loretta A.
· If I didn’t have Provide-A-Ride I wouldn’t be able to go to my medical appointments. Deborah M.
· I’ve lost my husband and children, and I don’t have family close enough to help me. Bless you for caring for us! Billie B.
If you are struggling with having reliable and affordable transportation to medical appointments, call RSVP to learn of your options. If you are looking for an avenue by which to give back to the community, what better way than to provide reliable, free transportation for fellow seniors. This is truly a win/win situation and the bonus is making new friends.
RSVP will recognize approximately 300 volunteers at the Annual Volunteer Recognition Luncheon on April 17, 2019, at the Oklahoma State Fairgrounds Bennett Event Center. Sponsorships are available. To learn more about becoming a Provide-A-Ride participant, find out more about local volunteer opportunities with RSVP, or become a sponsor for the volunteer recognition, call 405-605-3106 or email beth.patterson@rsvpokc.org.
RSVP is a part of the Corporation for National Service and a United Way of Central Oklahoma partner agency.

What brings you joy in your life? Salvation Army Central Oklahoma Area Command

What really brings me joy is when my three boys have success in their personal life. Rick Dimit

The fact every day I can come here and have an opportunity to be Jesus’ hands extended. Dee Watts

Staying active … and playing pinball. Hugh Osborn

Seeing my friends every day and having my family close and working here brings me joy. Deanna Waltens

By Darlene Franklin

“Why should I be afraid?” Israel’s greatest warrior king, David, asked in Psalm 27.
These past few months, I could have given him a few reasons from the “disease that stalks you in darkness” (Psalm 91:6, NLT) category. It started with a pulmonary embolism that could have taken my life and progressed to a succession of less threatening but still uncomfortable and debilitating ailments, most recently the need for cataract surgery.
Given my propensity to anxiety, I decided to proactively arm myself with encouragements not to give in to fear. When I opened my Bible, I discovered that every time it tells me to not be afraid, it also gives a reason.
If often also gives additional instruments. “Just” do this instead. As I adjust my attitude, my fear level drops.
“Just stand still and watch the Lord rescue you today.” (Exodus 14:13 NLT bold face mine and also in the paragraphs below)
In the words of the Desiderata by Max Ehrmann, “No doubt the universe is unfolding exactly as it should.” Given time, most issues will resolve themselves.
Yes, there are times I’m supposed to get to work or even go on the offensive. But I start by standing still. I’m not in control, and why do I want to be? God is so much more powerful than I am on every level.
“The Lord himself will fight for you. Just stay calm.” (Exodus 14:14 NLT) The phrase “stay calm” follows on the heels of “standing still” in the Bible, suggests the two work hand in hand. “Stand” involves physical action, to maintain an upright position while on one’s feet, without wavering. In this case, “stay” works more like “to be.” I can stand still because I am calm.
“Still” implies calm. I am undisturbed by outside forces, not showing or even feeling strong emotion, e.g., fear.
“Just open your eyes and see how the wicked are punished.” (Psalm 91:8 NLT.)
Take a look at the larger picture. When the doctor told me, I had blood clots in my lungs—not one but two—I was unaware that that I had already passed the first test to survival. I hadn’t died in a heart attack as soon as they developed.
Recently, I spent eight hours in emergency room because of chest pain which turned out to be nothing worse than gastric difficulties. Over the long hours I spent watching the ER fill, empty, and fill again with new patients, I opened my eyes to those in much worse shape than me. I could afford to wait while newborn babies sick from pneumonia cried feebly and accident victims hovered on the brink of life and death.
“Just remember what the Lord your God did.” (Deuteronomy 7:18-21 NLT)
Remember the past. Was I frightened the last time I went through a similar experience? When the doctor warned me that the surgery was very serious, implying “and you could die.” Of course! I was afraid, but at peace—and I survived.
The more often something like that happens, the easier it becomes to remember God’s in control. Whether I live or die, I can trust him. The heart and mind connect what I’m learning from my Bible study and what’s happening in my life more clearly. Past experience increases my confidence that God has a purpose behind the current trial that’s tempting me to fear.
“Just have faith.” (Mark 5:36 NLT)
This guideline feels obvious—except the person who was told to have faith had every reason to doubt. Jairus, a leader in his synagogue, had come to Jesus when his daughter was deathly ill. Before they reached the house, he received word that his child had died.
Jesus’ response to the news? “Just have faith.” Minutes later He raised the girl from the dead. But if I had been Jairus in that moment, I would have felt like screaming, “I had faith. I came to you.” Undercurrent: You failed me.
Jesus encouraged Jairus to continue in the same faith he’d started out with. To trust God even in his bleakest moment. And sometimes I’ll be called on to trust in the face of massive disappointment, impossibility, and personal pain.
The next time fear comes knocking at the door, let’s remember these five principles so we can face those challenges with courage. God is on our side, and He’s always more powerful than what’s happening.

INTEGRIS is joining other hospitals and health centers around the country in a national effort to produce a stable supply of generic drugs. The venture is designed to address the growing frustration caused by persistent shortages of simple yet vital medications.
Utah-based not-for-profit generic-drug company Civica Rx is spearheading the initiative. “Drug shortages have become a national crisis, with patient treatments and surgeries canceled, delayed or suboptimal,” says Martin VanTrieste, chief executive officer of Civica Rx. “We thank these organizations for joining us to make essential generic medicines accessible and affordable in hospitals across the country.”
The benefit of the Civica Rx initiative is expected to be two-fold. Hospitals will not only have access to generic drugs that are frequently in short supply, but they will also be able to purchase those medications at a reduced cost. A savings that can then be passed along to patients.
“We are excited to be a partnering member in this venture,” says Tommy, Ibrahim, M.D., chief physician executive at INTEGRIS. “We enjoy a proud tradition of being a leading-edge health care provider known for a pioneering spirit that has paved the way for many medical firsts and technological advancements. We believe this initiative is another example of that. It is an innovative approach to providing quality, accessible, more affordable medicine to the citizens of Oklahoma.”
Civica Rx plans to bring 14 hospital-administered generic drugs to market in 2019. The overall vision is to become a model generic drug company that provides high-quality Food and Drug Administration-approved products at affordable prices.

WESTVILLE – A number of years ago, Terry and Pam Lamb began sharing a mustard recipe with friends and family. Now, they’ve created a business out of it.
“After being asked to bottle our lemon dill mustard so friends and family could share it with others, we decided to look into making it a business,” Terry Lamb said. “We had no experience in producing a food product. We looked to our local SCORE office for assistance. They suggested we market more than one product. We started playing with flavors and came up with over 10 we felt would be marketable and decided to start marketing three.”
Partnering with Pam’s mother, Vienna Willard, the Lambs converted their shop into a commercial kitchen. After approval from the Oklahoma State Department of Health, Tajour Specialty Products was ready for production.
“We currently manufacture three flavors of mustard,” Terry Lamb said. “Our flavors include lemon dill mustard, rosemary garlic mustard and cranberry orange mustard. We have a number of other flavors developed with the intention of introducing more flavors as our company grows.”
The Lambs chose to incorporate a Hand Up Program, in which they donate 2 percent of every sale to go into an account to help people in their community build local businesses and fight food insecurity.
“We also try to make our products versatile,” he said. “Our mustards can be spread on a cracker with cheese or used on a sandwich. They can also be used as an ingredient in recipes. Our favorite is to make a dressing out of our cranberry orange mustard by mixing it with equal amounts of honey and using it on a salad or as dip. Making deviled eggs using any of our mustards runs a close second.”
Lamb said the goal is to create flavorful, healthy products without added sugar, salt or fat. Tajour Specialty Products was established in November 2017 and started sales in December 2018. The owner is a member of the Cherokee Nation. Tajour Specialty Products recently joined the Made in Oklahoma Program. To learn more about the business, visit www.tajoursp.com, www.madeinoklahoma.net/products/tajour-specialty-products-llc/ or find them on Facebook.

by Bobby Anderson, Staff Writer

Like many, Karyl James, MSN, BSN, RN, Mercy Hospital CNO watched the frequent headlines marking deadly shootings.
And the reports of violence inside health care showed no signs of slowing down.
But what happens if the two scenarios combined? It was a question James and others in the Mercy system really didn’t want to think about, but one they knew they had to answer.
“With all the public shootings going on our safety team in collaboration with nursing said we have to educate and do something about it,” James said recently.
Through planning, discussion and scenarios Code Roscoe was born.
The code is Mercy-wide, so all 45 hospitals in the system use it for any active shooter situation.
Each unit must have at least two identified safe places that can prevent a shooter’s access to people.
“It’s not just nursing it’s registration, it’s all of those individuals. The front door of the hospital is registration so they need a safe place,” James said.
Planning for the unknown is a constant battle. Knowing who might have a gun is another.
A former ER nurse, James is familiar with both.
“Unknown was just kind of second nature for me and personally, I’ve had a gun pointed at me as an ER nurse many years ago,” James said.
It was an eye-opener to say the least.
“Yeah, I’m going to die. It was frightening,” James said of what flashed through her mind all those years ago. “He was not in his right mind and pulled out the revolver. Luckily, I had a police officer right next to me and he grabbed the gun.”
“The worst we can do is say ‘Oh, that will never happen to me because it might.’”
James knows working without a plan would shortchange everyone. That’s why she’s invested in the planning, hoping it will never be put to use.
The first drill that was run pointed out several instances where locking mechanisms didn’t work the way they should have.
The second time the code was called it wasn’t a drill.
“I got that call on a Sunday afternoon and I just froze,” James said of the scenario where the hospital locked down after a suspect in a nearby neighborhood was seen with a gun. “My stomach just sank because there was no drill.”
Out of instinct the first thing James did was call the house supervisor. That wasn’t protocol.
“The first thing you do is turn your phone off and text only,” James said. “I was the administrator on call.”
The house supervisor did answer and whispered to James she and several others were huddled under a table in the nursing administration offices.
“There was no lock on that door so they had the table pushed against the door,” James said. “The larger space you could just walk in. We’ve since put a badge reader on that door.”
Officials also learned the emergency locking button that seals all doors in the emergency department did not work.
“You could literally walk up and push open our ER so we got that fixed,” James said. “It really kind of opened our eyes to a lot of the safety measures we thought we had but really didn’t.”
Mercy has had Code Roscoe in place for nearly three years now. It’s evolved along the way.
“The reason I feel good about it is because the co-workers feel good about it,” James beamed. “After that actual event I went to the hospital after it was all said and done. It was a grueling 45 minutes because that was about how long it took for police to subdue the individual shooting in the neighborhood. I rounded on staff.”
“They knew exactly what to do. They knew where their safe spots were and the locks worked. They felt safer. For me, that’s a win.”
Planning for the unexpected is challenging to say the least.
“There’s always something new and I think you have to be flexible to understand you don’t have everything figured out and you never will,” she said.
“I get shocked every day with something new. Being open to accepting that and training as much as you possibly can for those bigger events – coworkers will figure out what they need to do and what is right to do for their patients and their safety.”