by Vicki Jenkins, Staff Writer

Each year, on November 11th, we celebrate Veteran’s Day. It was the year 1938, Veterans Day became an official public holiday in the United States.
November 11, 1918, was considered the end of World War I and dubbed Armistice Day, according to the Department of Defense.
In 1938, Armistice Day became an official holiday set aside to honor World War I veterans. However, after World War II and the Korean War, veteran’s service organizations urged the holiday to be amended. On June 1, 1954, Congress changed the holiday from Armistice Day to Veterans Day so all American veterans would be honored.
A big thank you goes to Legend Assisted Living and Memory Care for recognizing the veterans on their special day. Veterans were honored with a special Veterans pin by Reverend Miles Knutson, Bill Shahan, Medical Social Worker, David Dumbleton, Chaplain and Kristal Vasquez, RN, all from Valir Hospice. There were about 15 Veterans recognized. Mr. Dumbleton provided the music as he played his guitar and led the patriotic songs, a certain song for each branch of the military. Legend provided lunch for the Veterans and their families. The atmosphere was alive with emotions as there were a few tears shed, a little laughter, and lots of shared memories. Thank you to all of the men and women that have served their country over the years, past and present. You are all heroes to us.
While the Veterans were recognized for their military service, David Dumbleton, Chaplain of Valir Hospice read the following poem. Recorded over forty years ago by Dumbleton’s uncle, Dumbleton revised it 11-16-16. This poem has a several different versions and has been read at numerous celebrations.
I am the United States of America
I was born on July 4, 1776 and the Declaration of Independence is my birth certificate.
The bloodlines of the world run in my veins because I offer Freedom the oppressed.
I am many tongues and many people. I am the United States.
I am 300+ million living souls and the monuments of those men and women died for me.
I am Nathan Hale and Paul Revere.
I stood at Lexington and fired the shot heard around the world.
I am Washington, Jefferson and Patrick Henry.
I am John Paul Jones, the Green Mountain Boys, Davy Crockett and Daniel Boone.
I am Lee, Grant, and Abe Lincoln.
I remember the Alamo, The Maine, Pearl Harbor, and Nine Eleven.
When Freedom called, I answered and stayed until it was over, over there.
I left my heroes dead at Flanders Field, Pearl Harbor, on the beach slopes of Korea, the rice patties of Vietnam, the desert storms of Kuwait and the Persian Gulf, the war in Afghanistan, the war for Freedom, and Shock and Awe in Iraq.
I’m the Brooklyn Bridge and the wheat fields of Kansas and the oilfields of Oklahoma.
I’m the coal mines of Virginia and Pennsylvania, the fertile lands of the west, the Golden Gate Bridge and the Grand Canyon.
I’m Independence Hall, the Monitor and the Merrimac.
I’m big and spread from the Atlantic Ocean to the Pacific Ocean, 3 million square miles thriving with industry.
I’m more than 5 million farms.
I am forests, fields, mountains, and deserts.
I am quiet villages and cities that never sleep.
You can look at me and see Ben Franklin walking down the streets of Philadelphia with a bread loaf under his arm.
You can see Betsy Ross with her needle.
You can see the lights of Christmas had people sing Auld Lang Syne as the calendar turns.
I am Jackie Robinson, Mickey Mantle and the World Series.
I am 200,000 schools, universities and colleges, and 300,000 churches where my people worship God as they thing best.
I’m a ballot dropped in an election box.
I’m a roar of a crowd in a stadium.
I’m a voice of a choir in a cathedral.
I’m an editorial in a newspaper and a letter to a congressman.
I am Eli Whitney and Stephen Foster and Mark Twain.
I am John Wayne, Ronald Reagan and Billy Graham.
I am Francis Scott Key, John Philip Sousa, and Kate Smith.
I’m Thomas Edison, Albert Einstein, and Dr. Ben Carson.
I’m Horace Greeley, Will Rogers, Paul Harvey and the Wright Brothers.
I’m George Washington Carver and Daniel Webster.
I’m Longfellow, Harriet Beecher Stowe, Walt Whitman and Thomas Paine.
Yes, I’m the Nation and these are the things and people that I am.
I was conceived in Freedom, and God willing, in Freedom I will spend the rest of my days.
May I possess always the faith, the integrity, the courage, and the strength to keep my character intact.
To remain a citadel of Freedom and a beacon of hope to the whole world.
I am the United States of America!

by Vickie Jenkins, Staff Writer

The Mission of Humanity Hospice is to provide comfort care that enhances the lives of individuals with a life-limiting illness and their families through dignity and compassion.
Meet Keisha Jackson, Owner and Administrator of Humanity Hospice. Outgoing and friendly, Keisha tells me that she has some exciting news to share. What is the exciting news? “Humanity Hospice is now going to have an app called Humanity Connect! This is the first and only app developed for Hospice; created to keep patients in contact with their families,” Keisha replies. “The Humanity Connect was made just for that reason.”
Keisha explained how Humanity Connect will help a patient and their family. “The patient would create a profile, along with a place to journal, posting their health care updates and inviting friends to join the page. This way, instead of a family member making 45 phone calls to update the status of a patient, one post would take care of many. This would relieve some of the burden of the patient’s family. Humanity Connect would allow a one-on-one update, spreading the word to all of those included. Their page will include a photo album, a place to post comments, an encouraging board for the friends and family to leave encouraging words and to wish the patient well. There will be a way to video chat with a nurse, face-to-face, being helpful, comforting and create piece of mind for patient and families. This app might be compared to Facebook and Timehop except this will be private. The only people to be added to the contact list would be added by the patient or a family member,” she said.
“When a patient comes to Hospice, the patient has a terminal illness and has less than 6 months to live. Humanity Hospice is there for the patient 24 hours, 7 days a week. We have three layers of nursing; the primary nurse, the back-up nurse and the administrative nurse. The nurses are available at all times which means faster and personal response,” Keisha commented. “Also, Medicare pays 100% of the hospital benefit,” she added.
Humanity Hospice has several different locations throughout Oklahoma. Humanity Connect will be available in each location; Ponca City, Edmond, Stillwater, Enid, Oklahoma City, Shawnee and Moore. Local team nurses are assigned to local patients for that location.
Let’s face it…we are living in a world of social media junkies! From the baby boomers to the millennials, we have instant gratification from those devices we call cell phones. We use them constantly! We all want the simple answer NOW. Yes, our technology has changed. How many remember those strange things that came in the mail? You know, they were called letters. People actually sat down at a desk, grabbed their pen or pencil and began writing. Now, we just tell Siri or Alexa to do our job for us. How times have changed!
Caring for the patient and making their life a little better is what inspired Keisha Jackson to think of a vision to help Humanity Hospice. After much planning and the six members of the Hospice team, a new vision was set into motion. Finding the perfect local developer, Paradigm Creative in Stillwater, OK came into the picture. After working on this plan for months, making sure everything was working properly and putting the final touches on everything, Humanity Connect has been was established!
“I am excited for this new app, Humanity Connect. This app will be available with Apple and Android platforms and a desktop version. It will be helpful to all involved; the patient, caregiver and the family members. Another plus is the fact that even after your loved one has passed; the patient’s profile and their photo album will stay. Your loved ones postings will be reserved, passing on precious memories,” Keisha replied.
Humanity Connect is bringing the patients comfort in their last days, allowing the patient to have that one-on-one conversation with family members, combining the last day of their lives and improving their quality of life.
“A lot of planning and hard work went into Humanity Connect. Our tag line at Humanity Hospice is Because YOU Matter,” she added. It’s a way to keep the memories alive. Passing on the memories, grandchildren can look back and know a little about their loved ones life. Whatever I can do to make a patient’s journey easier, I’m going to do it,” Keisha commented.
If you have a loved one that is in need of Humanity Hospice, please call our office at 405.418.2530. We are located at 1109 N. Bryant, Edmond, OK, suite 100.
A special thank-you to Keisha Jackson for having a vision and following through! Humanity Connect has arrived!

The holidays are officially upon us with the smell of pumpkin in the air and Christmas on our minds. This also means, that it’s a time when fraudsters work even harder to take advantage of people. According to the FBI, in 2015 consumers lost more than $19 million to solicitation scams. Whether it be “giveaway” scams or charity scams, this is the time of year to be even more vigilant in protecting yourself and your finances. Below are some helpful tips to help protect you during the holidays.
· Never “pay to play”. There is no legitimate reason for someone who is giving you money to ask you to wire money back or send you more than the exact amount – that’s a red flag that it’s a scam. If a stranger wants to pay you for something, insist on a cashier’s check for the exact amount, preferably from a local bank or one with a local branch.
· Confirm all stories, offers or charities independently. This is the time of year where charities reach out for help with funding. Confirm everything you have been told with an independent source. Look up phone numbers, check credentials, contact family or your financial caregiver before giving to a charity that you are unfamiliar with.
· Verify all credit card charges. The holidays are a popular time when people use their credit cards to help pay for gifts. This is also a common method of payment scammers use via fraudulent charges. Review your credit card statement as soon as you receive it and verify your charges. If any fraudulent charges appear, contact your credit card company immediately.
· Monitor your account. As with your credit card statement, monitor your bank statement for any unusual activity and contact your local bank immediately if suspect that you have been a victim of fraud.
Remember, under no circumstances give out personal, credit card, bank account information over the phone or in an email. Report any suspected fraud to your bank immediately. As always, if any offer sounds too good to be true, it probably is.
For more information, visit aba.com/Seniors

Dear Savvy Senior,

What are the cheapest cell phone plans available to seniors today? I’m 78-years-old and want it primarily for emergency purposes. Infrequent Caller

Dear Infrequent,
While unlimited high-speed data, video streaming and mobile hot spot are now standard for most cell phone plans today, there are still a number of low-cost wireless plans designed with seniors in mind.
These plans offer limited talk time and text, which is ideal for seniors who want to stay connected without spending much money each month. Here are some super cheap plans to consider.
Cheapest Plans
Prepaid plans are the best deal for seniors who only want a cell phone for emergency purposes or occasional calls. The very cheapest prepaid plan available today is T-Mobile’s Pay As You Go plan, which includes any combination of 30 minutes or 30 text messages for only $3 per month. After that, additional minutes and texts cost 10 cents each.
Phone prices start at $75, but if you have a compatible device, you can use it rather than buying a new one. You will, however, need to pay for a $10 SIM Starter Kit fee, whether you bring your own phone or buy a new one. Visit T-Mobile.com or call 844-361-2792 for more information.
Two other companies that offer low-cost prepaid deals are TracFone and AT&T.
TracFone (TracFone.com, 800-867-7183) has a 30 minute talk/text plan for $10 per month, or an even cheaper a 60 minute talk/text plan for $20 for three months, which averages out to only $6.66 per month.
And AT&T (ATT.com, 800-331-0500) has two low-cost prepaid plans including the 25 cent per minute call plan, and a $2 daily plan that charges only when you place or receive a call or send a text that day. The fees are deducted from the prepaid balance on your account. But to use AT&T Prepaid, you must prepay into your account either $10 per month, $25 for three months or $100 per year.
Best Emergency Phone
If you’re interested in a senior-friendly cell phone that provides top-notched emergency assistance, consider the Jitterbug Flip (GreatCall.com, 800-918-8543).
This is a nifty flip phone that has big buttons, enhanced sound, a simplified menu, and a 5Star urgent response button that connects you to a trained agent that will know your locations, and will be able to assist you whether you need emergency services, directions, roadside assistance or a locksmith, or to contact family. GreatCall’s service runs on Verizon’s network.
The Flip phone costs $100, with monthly service plans that start at $15 for 200 minutes. Or, you can get the 5Star service with 50 minutes of monthly talk time for $25.
Free Phones
If your income is low enough, another option you should check into is the federal Lifeline program, which provides free or low-cost cell phones and plans through numerous wireless providers.
To qualify, your annual household income must at or below 135 percent of the Federal Poverty Guidelines – which is $16,389 for one person, or $22,221 for two. Or, you must be receiving Medicaid, food stamps/SNAP, SSI, public housing assistance, veterans pension or survivor’s pension benefit, or live on federally recognized Tribal lands.
To find out if you’re eligible, or to locate wireless companies in your area that participates in the program, visit LifelineSupport.org or call 800-234-9473.
Send your senior questions to: Savvy Senior, P.O. Box 5443, Norman, OK 73070, or visit SavvySenior.org. Jim Miller is a contributor to the NBC Today show and author of “The Savvy Senior” book.

The American College of Rheumatology has selected Oklahoma Research Foundation physician-researcher Joan Merrill, M.D., as a recipient of its 2018 Master designation.
Recognition as an ACR Master is one of the highest honors members can receive and only those who have made outstanding contributions to the field of rheumatology are selected. The ACR selected 21 individuals for the designation this year.
The contributions come through scholarly achievements and service to patients, students and the profession.
Merrill was presented with the award at the college’s annual meeting on October 20 in Chicago.
“I went to my first ACR meeting during my rheumatology fellowship in 1987 and I haven’t missed a meeting since,” she said. “Now more than 30 years later, it’s an honor to receive this award after a long, long career in this field.”
A graduate of Cornell University Medical College, Merrill joined OMRF from the faculty of Columbia University in 2001 to establish a clinical trial laboratory to work on ways to successfully test drugs for lupus.
Since then, she’s built a research cohort of more than 500 lupus patient volunteers, led numerous clinical trials for investigational lupus treatments, and pioneered novel trial designs for testing innovative therapies for lupus and other autoimmune illnesses.
Lupus, a chronic, disabling disease, has proven challenging to understand, said Merrill, resulting in more than $1 billion lost in failed trials. Only one treatment has been approved for the disease in the past 60 years.
Recently Merrill has been at the forefront of improving the recruitment of minority patients to clinical trials for lupus. She has also has been spearheading a call for transformative changes in trials for new lupus drugs.
“The goal is to have more approvals of effective drugs and to prevent ineffective ones from succeeding,” said Merrill. “That would be huge, because our patients need safer and better treatments.”
The American College of Rheumatology is a nonprofit organization founded in 1958 to improve the care of patients with rheumatic disease.

by Bobby Anderson, Staff Writer

Jesse Wells is in a growth industry.
The only problem for this urban Christmas tree farmer is that 365 days yields about 18 inches of growth.
But that’s OK. The Wells Family Christmas Tree Farm is in its second year and is already experiencing record growth.
And the lasting memories local families are experiencing by coming together and selecting their Christmas tree has already exceeded any business plan Wells had for the venture.
“You get to do a lot of good stuff,” Jesse Wells smiled, surveying his farm just before opening the gates.
The Norman farm traces its roots back to Thanksgiving 2014 when the Wells family pulled the old artificial tree out of the attic one last time just to give it away.
Neither were raised with real trees but they decided it was the perfect time to take their son to a local tree farm just down the road and start a new family tradition.
Turns out both were thinking the same thing as Jesse sawed away.
“She was having this thought we should (open a farm),” he said. “We didn’t have any idea. This is three years in the making, our second year to be open but we had no clue.”
The Wells family simply provides the trees, what happens from there can be amazing.
A father trying to work his way back into his children’s lives brings the family out. Grandparents show their grandkids what a real tree looks and smells like for the first time.
And young families make memories that will last a lifetime.
“Nobody ever says ‘You’ve got a Christmas tree farm? That’s horrible,’” Jesse says. “Even if they don’t like Christmas trees or Christmas they think it’s a pretty cool deal. It’s just good vibrations, good spirit growing Christmas trees.”
“This is not even really about the trees. They’re a part of the story but it’s more about what people get to experience together as a family when they’re here.”
Jesse Wells never expected to have a Christmas destination just outside his front door but he has one now. The Wayne native now has a full-blown winter wonderland with trees, concessions and games.
“We planned on moving out here and being alone with 12 acres,” Wells laughed.
This time of year, neither Jesse nor Katy sit still for very long. Katy handles the finances and the bulk of the paperwork while Jesse is constantly moving outside.
BUILD IT AND THEY
WILL COME
It’s year two in the experiment but the Wells Family Christmas Tree Farm is already a success.
On this day, Jesse is diagnosing an issue with a customer tree all the while hanging out in the background keeping a watchful eye on a young man from Mississippi who is about to propose to his girlfriend.
“I grew up on land but I grew up hating mowing and raking and pulling weeds,” Jesse said. “I think it was more of the Christmas spirit and I think we both had the idea it would be a cool thing for other families.”
“We’ve always been believers and we’ve always felt this place is God’s place and the house and everything. So this was just kind of an extension of that. So now it’s just having people out here and letting them experience what we get to experience every day.”
Wells went to the University of Oklahoma and now works in the Devon Energy IT department. Katy is a local fitness instructor in addition to running around a 13-year-old son who is active in sports.
Groups have already begun booking private events.
The final week in November local non-profit Hearts for Hearing, a provider of cochlear implants for children, brought 164 adults and 135 children for an evening of tree shopping and celebration.
Fellow farmers told Wells to just order 100 trees last year because, well, you just never know.
They ordered 400.
“We had a good community of friends and really God just stepped in,” he said.
A spot on a local news channel aired that morning.
“There was an immediate flood of people that morning,” he smiled. “We got rid of all our trees in three weeks.”
Stepping out in faith, the Wells’ ordered 1,000 trees for their second year. Some 222 sold the first weekend.
With current planting and growth rates, fresh-cut trees from the Wells farm are still about two years away. At the end of year three, the farm should produce between 400 to 500 each year.
For now they sell trees from Michigan, Oregon and North Carolina. Blue Spruce, Fraser fir, Virginia Pine and a host of other varieties are available.
There are other tree farms in Oklahoma to make memories at. You can contact the Oklahoma Christmas Tree Association to find one close to you.

“White Christmas”

Linda Wasson

“Rudolph the Red Nosed Reindeer”

Melvin McGuffin

“Joy to the World”

Larry Becker

“White Christmas”

Jim Wasson

Photography and Text by Terry “Travels with Terry” Zinn t4z@aol.com

The red rocks of Sedona, Arizona have been a fabled attraction for decades. Given the chance to explore a fable is enlightening, surprising, and sometimes disappointing. Upon arrival I was overwhelmed by the traffic and congestion caused by road improvements, which I’m sure have been completed by now. Maybe it was just this weary traveler’s evening arrival that put a haze on first impressions. Where was the red rock spiritually attracting features so often expounded?
Driving a bit out of the main town, one can find amid the building of new residences, a sense of the iconic fable. The natural Arizona desert terrain is appealing, especially when juxtaposed with the Chapel of the Red Rocks, which appears perched half way up a dramatic cliff.
Another side road takes you to a lookout point above the main street, to view the massive red rock backdrop for which Sedona is so famous. The coffee pot outcropping is especially humorous, as it is near the Coffee Pot Restaurant. www.sedona.biz/coffeepotrestaurant.html There you can get your fill of pancakes, and buckwheat waffles with real maple syrup (for an additional price) in place of the common corn-sweetened syrup most people take for maple syrup. A good compliment for any café is returning a second time within a matter of 2 days, which I did.
An early December visit can be flavored with a bit of child-like Christmas lighting displays at the Los Abrigados Resort and Spa www.Los-Abrigados-Resort-Spa.com With spacious rooms and suites, during the Christmas season, Los Abrigados plays host to the Red Rock Fantasy. The resorts 22 acres are decorated by a variety of lighting displays: traditional secular Christmas characters, sacred displays, and your favorite cartoon characters.
Each evening from Thanksgiving to January, the area is open for visitors to walk and take in the displays provided by a variety of local patrons. Over twenty years ago ILX Resorts Chairman, Joe Martori, wanted to boost the slow tourism during winter months and also support local charity, and the Red Rock Fantasy was born. The cool desert air made the warm taste of hot-chocolate-sipping during the tour a welcomed stimulant to the evening’s stroll.
The resort offers popular dining venues at Stakes and Sticks, the sports bar and Joey Bistro with Italian dining. ILX Resort features a spacious outdoor swimming pool, an active exercise room and extensive locker facilities with a hot tub, sauna and steam room. www.ilxresorts.com
With only a brief visit planned, a march through Sedona’s many art and accessory galleries, was mandatory and rewarding. Sculptures of a favorite bronze artist, Joshua Tobey, www.joshuatobeystudios.com/index.html were abundant at the Exposure Gallery, http://www.exposuresfineart.com. Hot art glass can be enjoyed at Kuivato, where I met by chance, Liz Freund, the wife of Bruce Freund, brucefreund1328.startlogic.com, a favorite hot art glass artist.
The glass gallery of Kuivato, www.kuivato.com, is located in the Tlaquepaque Arts and Crafts village, which is adjacent to Los Abrigados. The village is filled with shops and eateries. Of course I had to have a farewell martini at the Oak Creek Brewery and Grill to celebrate the splendor of Sedona’s red rock outcroppings, and toast my purchase of two special art martini glasses reserved for upcoming holiday gifts. Sedona can be magical anytime of year, but even more so during holiday times.

Mr. Terry Zinn – Travel Editor
Past President: International Food Wine and Travel Writers Association
http://realtraveladventures.com/author/zin

By Darlene Franklin

I’ve been about about life in a nursing home for over two and a half years now, and what unexpected twists it’s taken. Sometimes I’ve soared with national fervor, or the music in my heart.
And sometimes it’s quite dark. The day I returned from the hospital was gray and empty. A blood clot on my lung and acute respiratory distress had sent me to the emergency room.
I returned home, alive, but devoid of spirit. Empty. Alone. Uncertain.
If I had acted on my feelings on that day, I would have quit everything. Instead I sent up flyers of faith. Don’t let me make any rash decisions.
Things got worse. I forced myself to go to Bible study on Sunday night in spite my fatigue. A fellow resident responded to one of my comments by leaving abruptly. My joy in the study was tempered by his rejection.
Things got even worse when I almost didn’t my Monday shower.
After I did get my shower (after some not-so-faith-filled griping), something shook loose from my heart, and I realized why I felt so dark.
I wasn’t suddenly too ill to be of any use or too sinful to be a blessing.
The truth was far deeper and far simpler.
God’s up to something good—something glow-in-the-dark bright, and darkness wants to stamp it out.
With that, I realized that the my heart was dark only if I let it be. The darkness that pounded on my walls had more to do with its persistent rejection of God’s light, in the same way it has ever since He entered the world as a helpless baby.
God’s light flooded my soul, and I laughed out loud.
I still have a blood clot, COPD and Congestive Heart Failure. I won’t be ready to run a marathon anytime soon.
But I’m still feasting on the memory of laughing in the face of trials.
Half a century ago, I learned that God’s love was unconditional. Nothing I do can ever separate me from Him.
In my latter years, God is pounding another transformation truth into me. He will use me, as imperfect and undependable as I am, because He is the shining light. It’s never been about what I can do for God; it’s always been about what God can do through me.
God will accomplish His purposes for me. Period. His light guides my way—no risk at all to count on God. I don’t have to be perfect to have God’s favor rest on me. (If you doubt that, look at the stories of the heroes of faith from Hebrews 11. Flaws aplenty!)
Do I always see things that way? Of course not. But I am learning to believe it is so. Here’s a few pointers that help me keep those truths front and center,
1. Spend time with God, in His word, and with His people.
2. Choose what I fill my mind with, like music, and coloring Scripture verses.
3. Refuse to accept things as they appear. Know that God is still in charge given all evidence to the contrary.
4. Don’t give up prematurely nor move ahead without God’s green light.
5. Who I am is more important to God than what I do. He doesn’t need me, but He invites me to work by His side.
6. Testify often of who God is and what He has done.
7. Accept the testimony of others about myself, People tell me they see light in me. The same light that came to Bethlehem somehow shines in me. All I can say is to God be the glory.
The Light of the World called His listeners the light of the world (Matthew 5:14). He has placed us on a hill, where we cannot be hidden.
My wish this Christmas season is that God’s people will become a string of lights stretching from home to home across the nation and the world, the glory of God to our generation.

You are the light of the world

Heaven’s electric company
Life-bringing, life-changing light
Exploding the darkness of my heart
Your brightness leads my way
You are the light of the world
Placed strategically upon a hill
Illuminating the way for others
Together you grow strong
Beautiful as a Christmas tree
You are the light of the world
Drawing all people unto Me
I won’t let you burn out
You may think your light’s feeble
I know differently—I made it so
You are the light of the world
Check out Darlene’s brand new website: www.darlenefranklinauthor.com.

story and photos by Bobby Anderson, staff writer

Over the course of the last 15 years, Bill Muir has held a lot of hands, eased a multitude of fears and moved more than a few boxes.
As owner of Compass Senior Living Solutions, Bill, and wife Karen, focus on the next step for families who are in the midst of making important living decisions.
Do I need an independent or assisted living community?
Will this community help me thrive and get more out of life?
Can I afford what I need and where can I go to find out?
The Muirs answer all these questions and more, offering a one-of-a-kind concierge service in the metro all at no cost to the client.
Muir’s business is such that most times he gets a phone call from a distressed family member. Overwhelmed, stressed and under time constraints – the call relays the urgent need for mom or dad, grandmother or grandfather to find a new living situation.
All too often families are asked to make future living decisions within the span of a day or two when their loved one enters the hospital after a fall or sudden illness that makes it apparent they won’t be able to return to their home.
“Case managers will say ‘here’s a list of assisted livings in the area. You need to go visit them and let me know tomorrow which one you want to move your mom into,’” Bill said. “Boom. It’s deer in the headlights.”
That’s where Compass Senior Living Solutions comes in.
Here’s how it works:
* Bill or Karen will meet with you or fill out a brief evaluation over the phone. They will discuss what changes are going on in your life and determine what type of community will meet your needs.
* A review of your financial resources and communities that fit your budget comes next. Bill can also search out financial resources that can save you money if you qualify.
* Finding the area you are most interested in living and choosing three or four communities to tour follows. They will accompany you – or provide transportation if necessary – on tours to help you evaluate the offerings of each community.
The best part is the service is free to families and those who refer to him.
“I’m unbiased and my fees are paid by my communities,” Bill said. “Unlike my competitors, both Internet and other local referrals services my rates are all flat.
“I’m the only one like that.”
That means Muir is beholden to no one but his client.
And it doesn’t end there.
What sets Bill apart is his experience from the other side of the door working for communities in the metro. He spent the last 15 years marketing senior living communities.
“I know the information those assisted livings need and I know where to go get it,” he said. “Most assisted referral resources just spread names, point people in the right direction but they don’t do the most important part which is holding that family’s hand and helping them navigate through this whole thing all the way through move-in process.
“My service doesn’t stop when I connect them with a community.”
Move-in day is a big one not only for families but Bill himself.
He’s there early to make sure promised arrangements have been made.
He’s making sure medications are in place and ready to be dispensed and care plans have already been established by providers and are ready to go.
“It’s making sure those families are getting everything these communities advertise,” Bill said. “That is my goal, to provide that piece that is really missing.”
Bill also utilizes his sister, Vicki Muir – a 30-year case manager and social worker.
In addition, he’s a licensed long-term care insurance agent who no longer sells products but helps clients navigate the lengthy process of filing for benefits.
Uncovering forgotten aid and attendance benefits is another service Compass provides.
Over the past decade Internet services claiming to help find a place for mom or dad, have sprung up. It’s often a one-way street.
Muir’s service overlaps so many professions. He’s part real estate agent, counselor, confidant, life coach and negotiator.
He’s been there as people have agonized over decisions and he’s also seen the worry melt away with the right fit.
“It’s a transitions program but that’s an overused phrase now,” Bill explained of his service in a nutshell. “That’s the real difference in what I do is I make that transition all the way from first contact until after the move-in.”