Andrew Saul, Commissioner of Social Security, and Gail S. Ennis, the Inspector General for the Social Security Administration, announce the launch of a dedicated online form at www.oig.ssa.gov to receive reports from the public of Social Security-related scams. These scams—in which fraudulent callers mislead victims into making cash or gift card payments to avoid arrest for purported Social Security number problems—skyrocketed over the past year to become the #1 type of fraud reported to the Federal Trade Commission and the Social Security Administration.
To combat these scams, Social Security and the OIG will use the new online form to capture data that will be analyzed for trends and commonalities. The OIG will use the data to identify investigative leads, which could help identify criminal entities or individuals participating in or facilitating the scams. Ultimately, these efforts are expected to disrupt the scammers, help reduce this type of fraud, and reduce the number of victims.
“We are taking action to raise awareness and prevent scammers from harming Americans,” Commissioner Saul said. “I am deeply troubled that our country has not been able to stop these crooks from deceiving some of the most vulnerable members of our society.”
Commissioner Saul and Inspector General Ennis encourage the public to use the new online form to report Social Security phone scams including robocalls and live callers, as well as email, text, and in-person scams. The form allows people to create a unique Personal Identification Number (PIN), so if OIG contacts a person about their report, they will know the call is legitimate.
“Awareness is our best hope to thwart the scammers,” said Inspector General Ennis. “Tell your friends and family about them and report them to us when you receive them, but most importantly, just hang up and ignore the calls.”
Social Security employees do occasionally contact people–generally those who have ongoing business with the agency–by telephone for business purposes. However, Social Security employees will never threaten a person, or promise a Social Security benefit approval, or increase, in exchange for information or money. In those cases, the call is fraudulent and people should just hang up.
Generally, the agency mainly calls people who have recently applied for a Social Security benefit, someone who is already receiving payments and requires an update to their record, or a person who has requested a phone call from the agency. If a person is not in one of these situations, they normally would not receive a call from the agency.
Social Security will not:
* Tell you that your Social Security number has been suspended.
* Contact you to demand an immediate payment.
* Ask you for credit or debit card numbers over the phone.
* Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
* Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
* Promise a Social Security benefit approval, or increase, in exchange for information or money.
If there is a problem with a person’s Social Security number or record, in most cases Social Security will mail a letter. If a person needs to submit payments to Social Security, the agency will send a letter with instructions and payment options. People should never provide information or payment over the phone or Internet unless they are certain of who is receiving it.
The Social Security OIG will also continue to take reports of fraud, waste, and abuse in Social Security’s programs and operations. A separate online form for those reports remains available at their website.

www.harborchase.com

Story by Vickie Jenkins, Staff Writer

EXCELL’s mission is to provide the highest quality of genuine care for our clients and their families. Through personalized service and coordinated assistance, Excell Home Care, Hospice and Personal Care are committed to helping individuals maintain their comfort, independence and dignity.
Excell provides exceptional, comprehensive assistance to ensure the well-being of each patient we serve. As an established, reputable and highly-diversified service provider, Excell offers a wide array of skilled nursing and rehabilitation services, hospice care, personal care, Geriatric Care Management and the ADvantage Program.
Excell’s commitment to excellence, integrity, honesty, caring, compassion, attentiveness, creativity and innovation means that all of our customer’s needs, both expressed and unspoken, are met with the highest level of attention. –Excell Private Care Services-
Carol Mulligan, LPN is the backup case manager supervisor at Excell Private Care Services. “I started out as a nurse’s aide in a nursing home in 1990. I really enjoyed working with the elderly and I worked in several nursing facilities over the years. It was around 1995 that I found that it was hard for me to continue as a nurse due to being on my feet for eight hours a day. I still wanted to continue my career in nursing, yet I wanted to find something a little less strenuous. That is when I found out about Excell Private Care Services. I can still be a nurse and help the patients with the ADvantage program, finding them a place to live that suits them, along with a place that makes them feel comfortable and at home. There are some apartments and assisted living facilities in Oklahoma that are contracted with the state. That means that there are a certain number of rooms that might be available if they are an ADvantage member,” Carol commented.
“On an average, we have about eight case managers and each one of them usually carries forty to fifty members throughout Oklahoma. I worked with elderly people for numerous years while being a nurse. Working with the ADvantage program, I feel like I am on the other side of the spectrum now; helping the people get to a place that they enjoy as much as they can without putting them in nursing homes,” Carol said.
What qualities do you feel like make a good nurse? “I think one of the most important qualities to have is to be a good listener. It makes such a difference to both the nurse and the patient. Also, a nurse needs to be able to get along with others, no matter what the setting, whether it is in a hospital, home health or hospice. Teamwork always plays a big part in any job, no matter what the situation might be,” Carol replied.
Asking Carol how she can relate to patients in a positive way, she replied, “I realize how some people feel a little awkward about meeting a nurse or case worker for the first time and discussing their medical issues. When I meet a patient or a family member that may have someone that qualifies for one of our programs, I try to show kindness and compassion. They are more likely to relax and open up and know that I am there to help them. They just need someone to listen to them.”
Carol is married to her wonderful husband and they enjoy spending time with their three children, thirteen grandchildren and three great grandchildren. That makes for a fun time when they all get together! Adding to the fun are their four Boxers; Gus, Molly, Jojo and Bess. What motivates Carol? “My motivation comes from my family and spending time with them. They keep me going,” Carol smiled.
What advice would you give to someone going into the medical field? “I would tell them to start off as a nurse’s aide first. You need to go into nursing with a genuine love and compassion for it. If you don’t feel that from the beginning, nursing is not the right job for you. Move forward and don’t look back,” she said. “You will find out that it can be the most rewarding job that you have ever had. Working for Excell has shown me how much it means to help others, getting them to their comfort place that they can call HOME. I love being a nurse, helping others and making them happy,” Carol added.
Asking Carol how she would sum up her life in one word, she replied, “FULL.”

www.excellcares.com

story and photo by Bobby Anderson, Staff Writer

For 30 years now, John Houge has has helped seniors lead a longer, safer and more comfortable life all in the comfort of their own homes.
As the state manager, Houge helped bring Craftmatic adjustable bedding to Oklahomans near the turn of the century, ushering in a new era in home health and safety products.
And for the past 13 years he’s been an expert traveling the metro counseling seniors on the benefits of A Safe Solution walk-in tubs.
For many seniors, the worry about a fall is always in the back of their minds.
According to data compiled from the 1997 and 1998 National Health Interview Survey, the majority (55%) of fall injuries among older people occurred inside the house.
Falls in the bathroom are a major source.
Combine already slick surfaces with water and rugs and getting in and out of a bathtub and it can be a recipe for disaster – literally.
That’s where Houge and A Safe Solution come in. Walk-in tubs provide homeowners with the peace of mind knowing they will be as safe as possible.
“I enjoy going to see people and I enjoy helping them with their home health needs,” Houge said.
A SCARY FALL
According to the National Institutes of Health, one in three adults aged 50 and over dies within 12 months of suffering a hip fracture. Older adults have a five-to-eight times higher risk of dying within the first three months of a hip fracture compared to those without a hip fracture. This increased risk of death remains for almost ten years.
Beyond suffering pain, a hip fracture results in a loss of physical function, decreased social engagement, increased dependence, and worse quality of life. Many people who have a hip fracture need to change their living conditions, such as relocating from their home into a residential aged care facility.
Ultimately, the often rapid regression of an older person’s health following a hip fracture means outcomes are poor.
By offering high-quality walk-in tubs that are safe and therapeutic, individuals overcome the risks of bathing in a standard bathtub.
For those who struggle to get into and out of a standard tub, dreading the difficult 30” threshold and slippery bathtub floor, a walk-in tub is the answer to changing bathing requirements.
Safety is a major reason many rely on walk-in tubs, but Houge said there’s a host of other reasons.
BLISSFUL HEALTH
The benefits of a relaxing bath are becoming clearer and clearer in scientific literature.
Hydrotherapy is the full immersion of the body into both hot and cold water as a natural and holistic treatment which detoxifies the blood, stimulates blood circulation, enhances the immune system, improves digestion, reduces inflammation and much more.
For thousands of years, people around the world have benefited from the healing power of hydrotherapy. In recent decades, doctors have confirmed the healing power of bathing, and studies and testimonials have shown how hydrotherapy is a reliable and affordable home remedy for treating the symptoms of many of today’s most common ailments.
According to an article in the New England Journal of Medicine, type II diabetes patients reported a 13% reduction in blood-sugar levels, improved sleep, and an increased sense of well-being by simply enjoying warm water therapy as a home remedy for diabetes symptoms. Research shows stress reduction improves the quality of life and may indirectly improve blood sugar control.
“There’s the safety and integrity of being able to take care of themselves,” Houge added. “There’s enough safety (features) that most of our customers can take a bath by themselves without being afraid.”
Houge makes his sales calls personally.
“I don’t send a salesman. We’re family-owned, operated and local,” said Houge, who owns the business with wife Karen.
Knowing that change – even change for the good – can be stressful, Houge is there to answer any and all questions before during and after the process.
Once all questions are answered the product can be installed in as little as a day, with two days of set time to insure the optimal cure.
“It feels great because that’s what they really want,” Houge said. “It’s rewarding when they finally see the benefit. Most of our customers are pretty conservative. That is why our mission statement has always been to provide the highest quality products at the most reasonable price in the industry.”
Houge offers Veteran’s Discounts and lifetime warranties along with free in-home estimates.
He can be reached at 405-226-8424 or by email at [email protected].

by Bobby Anderson, Staff Writer

Far too many people are living with a pulse but not a purpose.
It’s something that drives Marilyn Olson and the idea behind VillagesOKC.org.
“What we do is connect people who want to be active and live with a purpose,” the executive director of VillagesOKC.org said.
Olson’s background is extensive, helping open 10 retirement communities in multiple states.
“Each of use in VillagesOKC.org has learned a few things in the decades of our life and together we share what we’ve learned,” she said. “One day I said to my husband ‘it would be a real shame to wake up dead one morning and not having shared some of these things.”
A PLAN, NOT A PLACE
“What we’re learning is 100 is the new reality. More and more people are living until 100,” Olson explained. “And most people are only planning til 80 so what are you going to do with those other 20 years that God gives you?”
“Our plan is to live long and die short, not live and then slowly die. And you can have some control over that.”
Mounting research is showing that you can improve your risk of Alzheimer’s by up to 60 percent by simply making lifestyle changes.
“The problem is doing that is very difficult,” Olson said. “Villages gather people together and says ‘Let’s do this together.’”
“It’s peer pressure with love.”
That’s where Villages come in.
First of all, this Village is not an actual village. It is not a real estate development or a retirement community. It is a group of like-minded people in a geographic area who come together and develop the resources they will need to age comfortably in their own homes.
Villages bring services to people rather than moving people to services – neighbors helping neighbors create networks of support and reduced-cost professional services.
WHAT IS THE VILLAGE MOVEMENT?
Across the nation the village movement is an innovative grassroots organization which has emerged in the last decade providing support services for community-dwelling older adults.
The village movement is one of the most viable options to let our society cope with the upcoming “Revolution Aging.”
The revolution is due to the unprecedented number of seniors in America over 55. This number is growing by 10,000 per day. This number is many times greater than the number of available retirement communities or assisted living communities available or even planned. Thus has developed another option – aging in place in one’s own home.
Beacon Hill, the first village, came to birth in Boston, Massachusetts. Others have cropped up all over the nation.
Now it’s Oklahoma City’s turn.
“There are villages all over the nation,” Olson said. “It just depends on what the people want. This is not my idea. I just agreed to initiate it because that’s what I’m supposed to do. This is my calling right now.
“The end result is really up the people and what God orchestrates.”
Locally, the group celebrated its one year “Village-versary” and launch of VillagesOKC.org Pickleball as a new way for Village members to stay active and participate in one of the fastest-growing sports in the U.S.
Being active and productive is a way of life.
That’s why Olson helped with the recent Christian Women of Oklahoma City Bazaar. Her involvement began last year.
“Powerful testimonies of God’s goodness, encouragement and new friends,” Olson said of her first experience.
Seventy-seven years ago, a group of Oklahoma City Christian women gathered in a home for a few hours of fellowship.
Little did they know that first coffee klatch would spark lifelong friendships for several generations of Christian women in Oklahoma City and change the lives of countless others.
Those meetings are still going on, although the increased numbers have moved the meetings outside of members’ homes and into the Quail Creek Country Club.
And the centerpiece has become a bazaar that raises thousands of dollars for needy Oklahoma charities.
This October event was one of the group’s best ever.

www.arborhouseliving.com

Conservation research aims to improve survival rates of threatened Texas horned lizards reintroduced to the wild

The Oklahoma City Zoo and Botanical Garden is partnering with the Sam Noble Museum at the University of Oklahoma to help save one of the state’s most iconic species: the horny toad. Formally known as the Texas horned lizard, this species – once a common sight across much of the state – has become increasingly rare as its habitat has been lost and fragmented due to urbanization and other factors. A National Science Foundation-funded study underway at the OKC Zoo’s Lizard Lab is exploring how to improve survival rates of lizards raised in human care when they are reintroduced into the wild. The research is also examining how the gut bacteria in populations in human care compares to that in wild populations.
Samuel Eliades, a third-year ecology and evolutionary biology Ph.D. student at the University of Oklahoma and researcher at the Sam Noble Museum, is leading the project. Eliades has been assisting in Texas horned lizard tracking and population monitoring at Tinker Air Force Base for two years. Inspired by this field research, he has received $40,000 in funding support from the National Science Foundation INTERN program to study the species with the assistance of his advisor and museum curator Dr. Cameron Siler.
“Horny toads in Oklahoma are in the midst of a silent extinction,” Eliades said. “This was a species so common that – until they started vanishing – no one bothered to study them. We are still playing catch up to try to understand this complex and interesting lizard.”
The goal of this research project is two-fold. First, to establish a head start program at the Lizard Lab raising Texas horned lizards and releasing them back into the wild so that they have a greater chance of survival. Second, Eliades will study their gut bacteria and compare those samples to bacteria from Texas horned lizards in the wild. This stool sample analysis will provide a better understanding of how being raised in human care influences these animals and, in turn, can better prepare the lizards for survival in the wild following release.
Eliades’ research at the Zoo’s Lizard Lab will be overseen by Rebecca Snyder, OKC Zoo curator of conservation and science, and Brad Lock, OKC Zoo curator of herpetology.
As a conservation organization, the OKC Zoo is committed to preserving wildlife and wild places,” Snyder said. “In addition to the study being done on-site at the Lizard Lab to help Texas horned lizards, Zoo staff regularly volunteer their time in the field assisting our conservation partners with research on wild populations of this species and others.”
This summer, Eliades oversaw the collection of a group of 35 Texas horned lizard eggs from Tinker. Once hatched, these will mature at the Zoo under his watchful eye for about a year before they are released. Once back in the wild, Zoo staff and researchers from the University of Oklahoma will continue to monitor the head start lizards as part of the Tinker population. In the immediate future, this research will bolster the Texas horned lizard population on Tinker Air Force Base. In the long term, the hope is to expand this program to assist wild Texas horned lizard populations across the state. Researchers also hope to better understand the beneficial and harmful bacteria that Texas horned lizards have in their guts and find ways to ensure the animals are as healthy as possible before released back into native habitats.
Although the OKC Zoo Lizard Lab is located behind-the-scenes and is not accessible to guests, visitors can support the Zoo’s conservation efforts by rounding up to the nearest dollar at any of point of sale. Guests can also show their support by purchasing colorful new conservation wristbands for $2. The entire amount goes to support the Zoo’s Round Up for Conservation. The Zoo will continue to share updates on the Lizard Lab through social media.

Mercy has again expanded services in Edmond with the addition of a new emergency department and primary care clinic. The new facility is now open just south of the original facility on Mercy’s Edmond I-35 campus.
Mercy broke ground on the $30 million, 49,000-square-foot building in January 2018. The facility is two levels. The first level ER is an extension of Mercy Hospital Oklahoma City’s emergency department and features 11 exam rooms, ultrasound, imaging services, full laboratory services, an infectious disease isolation room and a generator that allows the facility to run on full power in the event of an outage.
Fifteen emergency medicine physicians, 20 nurses and several support staff will take shifts serving patients around-the-clock. Patient care will be streamlined thanks to the ER’s modern design and dedicated, in-house lab and imaging services.
On the second floor, Mercy Clinic will have 16 primary care providers including family medicine and pediatrics.
Dr. Jesse Campbell serves as chief administrative officer for Mercy Clinic and has seen patients as a primary care physician at Edmond I-35 since the first building opened in 2014.
“We have had multiple patients come into our I-35 facility looking for an emergency room,” said Dr. Campbell. “I can’t tell you how many times we’ve had to call an ambulance to take those patients to an emergency department, ultimately delaying their care. Now, we’ll be able to take those patients downstairs from the primary care clinic or across the parking lot from the specialty care clinic building for the appropriate, convenient care they need.”
Through Mercy’s comprehensive electronic health record, care team members at the new Mercy Edmond I-35 facility will have immediate access to patient records, electronically creating a seamless experience for current Mercy patients.
“Over the last two years, we know most Edmond residents have visited a Mercy hospital or clinic,” said Jim Gebhart, president of Mercy Hospital Oklahoma City and regional strategy officer. “By expanding our Edmond I-35 campus, we are now able to serve even more people and make a significant impact in our growing community.”
The original Edmond I-35 facility features an outpatient surgery center, imaging, laboratory, specialty physician offices, a first-of-its-kind wellness center and Mercy Sports Performance powered by EXOS.
The new Mercy Edmond I-35 facility is located at 2301 W. I-35 Frontage Road in Edmond.

by Dr. C.V Ramana

Understanding diabetes and the long-term problems associated with uncontrolled blood sugar is the first step in preventing more serious complications of the disease.
Diabetes is a disease that involves problems with the hormone insulin. To understand why insulin is important, it is useful to know how the body uses food for energy. The body is made up of millions of cells and these cells need food in a simple form to function appropriately. Much of what we eat and drink is broken down into a simple sugar called glucose. Glucose is food for the cells. The pancreas releases insulin to help your body use and store the glucose (sugar) and fat from consumed food. Insulin regulates the amount of glucose that is in the blood stream by conducting the transfer of glucose from the blood stream to the muscle and fat tissues to use be used for fuel or to the liver for storage. Diabetes can occur when 1) The pancreas does not produce any insulin. 2) The pancreas produces very little insulin or 3) the body does not respond to insulin also called insulin resistance. The most common form of diabetes is type II. Ninety-five percent of diabetics are classified as type II. This form of diabetes occurs when cells are resistant to insulin. The pancreas releases more and more insulin, but eventually it gives out.
Too much glucose (sugar) in the blood stream for long periods of time has serious health consequences. Some of the long-term affects of diabetes are increased risk for heart disease or heart attack, increased risk for stroke, plaque build-up in the arteries, kidney damage, nerve damage, changes in vision, skin problems and wounds that won’t heal. These negative long-term effects can be prevented by proper management of blood sugar. Damage to the arteries can lead to vascular disease. Some of the symptoms and side effects of vascular disease include pain in the legs or calves when walking, numbness or tingling in the feet, cold feet, and discoloration or sores that will not heal. There are a number of treatment options available for those affected by vascular disease.
The most important blood test for diabetes is called the A1c. Your doctor may call it glycosylated hemoglobin. It is a simple blood test that gives the average of blood sugar level over the past three months. The value is determined as a percentage ranging from 4%-15%. A normal value is around 4%. The American Diabetes Association (ADA) recommends an aggressive approach to the prevention of diabetes and the current guidelines call for an oral diabetic medication such as Metformin with an A1c of 5.8% or greater. A value of 7% or higher can require tighter control with the use of injectable insulin. Studies by the ADA report prevention of complications related to diabetes when the A1c value is under 7%. A person with normal blood sugar levels should have their A1c tested every 6 months and those already diagnosed with diabetes should have their A1c tested every 3 months. Decreasing the A1c value as little as one percent may decrease the risk of irreversible effects of nerve damage, kidney damage and changes to vision.
The early signs of high blood sugar are increased thirst, headaches, trouble concentrating, blurred vision, frequent urination, fatigue and weight loss. Often the signs and symptoms of high blood sugar are discrete and go unnoticed. If you are not currently under the care of a primary provider, then establish one and ask to be screened for diabetes. If you are currently diagnosed as a diabetic, consistency is key to long-term prevention. Have your A1c level checked every three months and work closely with your primary care provider to establish a care plan and a medication regimen that works for you.
If you feel that you may be at risk for diabetes, any of its complications, vascular disease, or have some of the symptoms, you should consult your primary healthcare professional to screen for it, and to discuss treatment options.
You are also welcome to call our Vascular Center to schedule a prompt and free consultation. You can contact us at 405-608-8884. We are a specialized center staffed with highly experienced professionals, including a Vascular/Interventional physician, dedicated to treating vascular disease on an outpatient basis using the latest proven technology to combat this epidemic.
Dr. C.V Ramana is a vascular and interventional radiologist with more than 20 years of practice experience. He has expertise in all areas of vascular and interventional radiology. Dr. Ramana has a Ph.D from Yale University and MD from CWRU in Cleveland, Ohio where he subsequently completed his fellowship in Vascular and Interventional Radiology at the Cleveland Clinic.
Visit Naadi Health at 1 NW 64th Street in Oklahoma City or call (405)-608-8884. www.naadihealthcare.com

www.naadihealthcare.com

You’ve enjoyed reading, and laughing at, Greg Schwem’s weekly humor columns in Senior Living News.  But did you know Greg is also a nationally touring stand-up comedian? And he loves to make audiences laugh about the joys, and frustrations, of growing older. Watch the clip and, if you’d like Greg to perform at your senior center or senior event, contact him through his website at www.gregschwem.com

With cold and flu season in full swing, Oklahoma seniors are more at risk of getting sick this winter due to their lowered immune response. According to the Centers for Disease Control and Prevention (CDC), hand-washing can prevent one in three diarrhea-related illnesses and one in five infections, including the flu. This is why it is important for seniors, and those who care for them, to be proactive about washing their hands.
Dec. 1-7 is National Handwashing Awareness Week, and GlobalHealth, an Oklahoma-based health insurance provider, is sharing information to educate Oklahomans on the importance of hand hygiene.
“Because our immune systems weaken with age, it’s important for seniors to wash their hands regularly to guard against germs that contribute to colds and other diseases,” said Dr. Wesley Williams, medical director at GlobalHealth. “In addition to washing your hands, remember to not cough or sneeze into them and do not put your fingers in your eyes, nose or mouth. While practicing good hand hygiene can help stop the spread of germs and sickness this winter, it’s also important to get a flu shot each year.”
GlobalHealth is providing information to help raise awareness of the importance of washing your hands regularly.
When to wash your hands. Four out of five germs and 80% of infectious diseases cause illness and are usually spread by touching something, such as handling food, emptying trash, using the toilet or handling pets and their waste. You should always wash your hands before eating, treating wounds or caring for a sick person, and inserting or removing contact lenses.
How to wash properly. You should always wash your hands with soap and clean water for at least 20 seconds to ensure they are properly cleaned. If you need a timer, you can hum “Happy Birthday” twice. Remember to scrub all surfaces, including between your fingers, under your fingernails and on the backs of your wrists. Be sure to rinse your hands under clean, running water, which removes the dirt and microbes you loosened when scrubbing.
Handwashing for seniors. Diseases, such as the flu and the common cold, can also cause seniors to develop infections like pneumonia or complicate existing conditions like asthma and heart disease. With more than 200 different viruses able to cause the common cold, the CDC says that hand hygiene is one of the most effective ways to prevent the spread of germs that contribute to dangerous diseases for seniors.

www.tealridge.com