story and photo by Bobby Anderson, Staff Writer

When Pearline Childress’ family circle in her lifelong hometown of Coweta started growing smaller and smaller, she knew she needed to make a change.
Her son, Dave, knew it was a decision she couldn’t make alone.
“I would see mom on average once a month and my sister would see her maybe once a week,” said Dave, an Edmond native who travels extensively for business. “Since her sister passed away her social interaction just wasn’t very much.”
Both children poured over brochures and facilities and options.
During the process, Tealridge Retirement Coordinator Kristen Moss urged the entire Childress family to come up for lunch one Saturday.
“It helps when they can come enjoy the community for a couple events before they move in,” Moss said. “We spent pretty much all afternoon on that Saturday sitting and talking with residents. I think we try to incorporate more of the activity of living here before they even move to give them a glimpse and give them that trial.”
The afternoon was one to remember.
“The staff, I just fell in love with these guys from the jump,” he said. “But it’s the residents that really make it.”
The decision to move to Tealridge meant Pearline Childress would leave behind 72 years of life in Coweta – a place where she had taught school and raised her children.
Moving would mean separation from all she had known.
But little did she know, moving would also prepare her heart for more people to move in.
“Everybody is just so nice and friendly,” Pearline said. “It’s really impressed me.”
Now just eight miles down the road, Dave Childress comes up most mornings to have coffee with his mom.
During the process, Childress told his wife that his biggest wish was to show up one day and his mother would be sitting out front surrounded by friends.
“I thought if we could ever get there that would make my heart happy,” he said. “I think it was middle of last week I popped up here and I walked in and she was out there with the ladies.”
“It made me feel really good.”
Elaine Rowton knows that feeling well.
Rowton spent 35 years as office manager for an Edmond pediatric dentist before moving to Tealridge.
She lived on the other side of Oklahoma Christian for 40 years before her and her late husband finalized plans for their next move. He passed last year but Rowton never wavered on her decision to come to Tealridge.
“Everything just clicked, clicked, clicked like it was a God thing,” said Rowton, who has lived at Tealridge for three months after following her neighbor of 25 years to the residence. “We looked at other facilities but this was my choice. I like that I have lots of neat friends.”
Daily housekeeping, laundry and trash service, three meals a day and welcoming staff all come together to make Rowton feel at home.
“I feel secure here. The place has a really special, comforting atmosphere to it,” she said.
Macular degeneration started working on Ruby White’s eyesight a few years ago. Her sister convinced her to move to Washington to come live with her but she didn’t feel right once she got there so she moved back to Oklahoma.
The 45-year nurse used an online search company and her telephone to find a home.
“I think I drove these people totally crazy,” she said. “I talked to every one of them because I didn’t know really what to expect. I chose this because they were so helpful. They helped me decide I could be OK here. I wasn’t sure of that.”
And in a short period of time at Tealridge, all three ladies know everything is going to be just fine. Visit: https://www.seniorliving-edmond.com/?gclid=EAIaIQobChMIt-r01IeB6AIVjIbACh2dRgmrEAAYASAAEgIIS_D_BwE

Dear Savvy Senior, What kinds of legal documents do I need to prepare to help my family after I’m gone? I would like to get my affairs in order but could use some help.  Almost 75

Dear Almost,
All adults – especially seniors – should have at least four essential legal documents to protect yourself and your family. These documents will make sure your wishes regarding your estate are legal and clear and will help minimize any conflicts and confusion with your family and your health care providers if you become seriously ill or when you die. Here are the key documents you need, along with some tips to help you create them.
Will: This document lets you spell out your wishes of how you’d like your property and assets distributed after you die, whether it’s to family, friends or a charity. It also allows you to designate an executor to ensure your wishes are carried out and allows you to name guardians if you have dependent children.
In addition to a will, if you own real estate or have considerable assets, another option you may want to consider is a “revocable living trust.” This functions like a will but allows your estate to avoid the time and expense of probate (the public legal process that examines your estate after you die) and helps ensure your estate’s privacy.
Durable Power of Attorney: This allows you to designate someone you trust to handle your financial matters if you become incapacitated.
Advanced Health Care Directive: This includes two documents that spell out your wishes regarding your end-of-life medical treatment. The two documents are a “living will” which tells your doctor what kind of care you want to receive if you become incapacitated, and a “health care power of attorney” (or health care proxy), which names a person you authorize to make medical decisions on your behalf if you’re unable.
You should also consider making a do-not-resuscitate order (DNR) as part of your advance directive, since advanced directives do little to protect you from unwanted emergency care like CPR. To create a DNR, ask your doctor to fill out a state appropriate form and sign it.
Do-It-Yourself
If you have a simple estate and an uncomplicated family situation, there are do-it-yourself resources that can help you create all these documents for very little money. Some options to consider include Quicken WillMaker & Trust 2020 software (available at Nolo.com) that costs $90 and works with Windows and Macs and is valid in every state except Louisiana. And LegalZoom.com, which offers an estate plan with professional legal guidance with an independent attorney for $179.
Get Help
If, however, you want or need assistance or if you have a complicated financial situation, blended family or have considerable assets, you should hire an attorney. An experienced lawyer can make sure you cover all your bases – especially when writing a will or living trust – which can help avoid family confusion and squabbles after you’re gone.
Costs will vary depending on where you reside, but you can expect to pay somewhere between $500 and $2,000 for a basic estate plan that includes a will, power of attorney and advance directive. If you want your estate plan to include a living trust, that can run anywhere between $1,500 and $5,000.
The National Academy of Elder Law Attorneys (NAELA.org) and the National Association of Estate Planners and Councils (NAEPC.org) are two good resources that have directories on their websites to help you find someone in your area.
If money is tight, check with your state’s bar association (see www.FindLegalHelp.org) to find low-cost legal help in your area. Or call the Eldercare Locater at 800-677-1116 for a referral.
Send your senior questions to: Savvy Senior, P.O. Box 5443, Norman, OK 73070, or visit SavvySenior.org. Jim Miller is a contributor to the NBC Today show and author of “The Savvy Senior” book.

Photography and Text by Terry “Travels with Terry” Zinn t4z@aol.com

When one becomes a senior in age and experience, there comes a knowledge of what works for you and what doesn’t, which influences your choices for entertainment and travel. Recently returning from my first cruise of the new decade of 2020, I’ll share some reflections that might prove beneficial to fellow seniors. To add to my professional travel writer credentials, I was not given any special monetary discounts for my editorial evaluations.
As you recall from my Senior News and Living January edition, “To Cruise or Not to Cruise” (https://okveterannews.com/020215/travel-entertainment-to-cruise-or-not-to-cruise/), there were a number of choices one must make when booking a cruise, as it pertains to individual preferences. Even with the convenience of online booking, there is an educational learning time needed as to how each cruise line sets up their own online booking arrangements.
I found the Celebrity online website a bit daunting at first, but after using it first in September of 2019, and becoming familiar with its style, it is a fast and convenient way to book a cruise, with a down payment to reserve your choices. Of course if educating yourself with online booking is not your thing, you might set up a relationship by phone to help you out with many questions that might arise. When I started my booking it was during a bad weather period as some offices were shut down due to the September Hurricanes. With long wait times on the phone, this was not my preferred booking option.
On a peraonl note I chose the Celebrity Equinox Cruise ship as I had a college friend that was employed in their theatrical cast. This gave me a primal interest in the Equinox, so that I might not only enjoy the lux life of cruising the Caribbean but share in the talents of a friend, with his theatrical performances.
With that decision made, and the best specific January dates needed, I got serious as to cabin location and class. Here again many choices and many price levels. With past cruise experiences with upscale lines such as Regent and Royal Viking, I found paying a few hundred dollars more for a high class cabin is a good investment. I discovered Celebrity has an Aqua Class which is just a step down from their top tier of cabins in the suite category. Aqua Class offers the advantage of special boarding and departing options, no extra charge room service, which is so comforting when you are not up to going to one of the many dining options. It is convenient for your time and energy restraints, and Aqua class also offers other exclusive dining options.
Aqua class offers the dining option of the exclusive Blu Dining room with excellent service, gourmet food options and an elegant atmosphere. The only draw back is that it is first come first serve with no reservations, so picking an off peak dining time is recommended.
Other specialty dining options, with an up charge of from $30 to $40 above your cruise charge, includes: Italian, a continental, steak and sushi dining options. Timed reservation are taken there, which can adjust to your own schedule. When booking you are asked if you want early or late dining seating at the all ship option of the silhouette dining room where the menu changes each night. Luncheon options are also available in other venues which I will describe in more detail next month in part two.
You can explore and reserve and pay for shore excursions on line. The pre cruise online shore excursions are very limited, so you might wait on all your choices until you board where an extensive list of on shore tours are offered and can be paid for at the guest services desk several decks below your cabin level. Prepaid tours and dining options are non refundable.
Another choice to be made is your Beverage Package. It’s an economical no worry way to prepay your beverages. You probably already know if you want upscale wines and spirits, or if ordinary brand spirits and wines are more to your liking, or if you only want a soft drink package. This prepaid option goes along with your mandatory gratuity charges, which also can be prepaid so there is no shock at the end of the cruise with your bill, which is billed to the credit card you signed on with. A few days after returning home you will receive an email with an itemized list of your on board charges. I find this most helpful and eases any idea of undue charges. I found no undue charges in my bill. Celebrity is interested in how you evaluate your cruise and sends you a survey. Be sure and be honest for praises and short comings. I did.
Of course with the uncertainty of travel relating to weather and airline delays, you should consider arriving at your port of call city the day before the start of your cruise. An inexpensive hotel in the area is a good insurance policy against ‘missing the boat.’ Celebrity also offers their own travel insurance if you feel the need for health reasons. Requesting a wheel chair for getting on and off the ship is also offered and I recommend such, as there is a long walk up and down the gang way.
Next month I’ll explore my dining and activity and tour options. Feel free to check out the Celebrity website to explore the many ships and destinations Celebrity offers: (www.celebritycruises.com) or call 1-888-751-7804

Mr. Terry Zinn – Travel Editor
Past President: International Food Wine and Travel Writers Association
3110 N.W. 15 Street – Oklahoma City, OK 73107
https://realtraveladventures.com/?s=terry+zinn
https://realtraveladventures.com/?s=zinn
http://new.okveterannews.com/?s=TERRY+ZINN
www.martinitravels.com

https://legendseniorliving.com/

I love gardening and flowers. My front flower bed at my house I thought was pretty nice. Elaine Rowton

The biggest thing I like is the appearance of life and I love seeing everything growing and blooming. Ruby White

It’s silly but spring is my favorite time of year because I do wild turkey hunting. Dave Childress

The beautiful weather with all the flowers and trees turning green and children out playing and enjoying themselves. Pearline Childress

EMSA and INTEGRIS Health have partnered to develop a one-of-a-kind specialty care transport ambulance. On Monday, this unit, designated “ECMO 1”, will join the EMSA system.
INTEGRIS Health is proud to be the home of a world class ECMO program that offers lifesaving therapies to patients facing imminent death. INTEGRIS is the first in the state to establish a specialized life support program solely devoted to adult patients suffering from heart or lung failure. The program uses extracorporeal membrane oxygenation, commonly abbreviated as ECMO, as an advanced lifesaving therapy. Since inception of the INTEGRIS ECMO program in 2014, the INTEGRIS team has served over 500 patients with this technology. INTEGRIS’ ECMO team is made up of talented doctors, nurses, perfusionists, and respiratory therapists, who are expertly trained in the field of ECMO and advanced critical care. The INTEGRIS ECMO team is available to serve those in need 24 hours a day, 7 days a week, 365 days a year.
ECMO provides support to patients whose heart and/or lungs are so severely diseased or damaged that they can no longer serve their function; perhaps after a heart attack, cardiac surgery, pulmonary embolism, near drowning or lung-related issues such as flu or pneumonia. The goal is to allow the heart or lungs to rest and recover while the machine does all the work. When the heart or the lungs have healed and can work on their own, the lifesaving support of the ECMO artificial heart/lung machine is weaned then removed.
INTEGRIS Critical Care ECMO team in conjunction with EMSA provides the highest level of complex care in the state. Outside of ECMO transfers, the INTEGRIS and EMSA teams have the capability of transporting patients who require advanced management of ventilator support, IV medications, and cardiac assist devices including intraaortic balloons pumps, impella devices, and LVAD pumps. The expertise of this team allows for safe inter-hospital transfers, so patients can receive the one of a kind care only INTEGRIS can provide.
Previously only done in a hospital setting, technological advances have allowed ECMO to move into ambulances. Together with EMSA, the INTEGRIS ECMO team stands ready to be there anytime, anywhere, for anyone in need of this life-saving care.
EMSA’s ECMO unit specifications were designed in collaboration with the INTEGRIS Health ECMO Team. Special attention was paid to the layout of the ambulance to make sure the patient could receive the critical clinical care needed, could comfortably and safely transport up to five ECMO Team Members in addition to the patient during long distance transports. Additionally, the larger ambulance also has the capacity to carry more oxygen and other medical gasses that are needed for ECMO patients.
When not assigned to ECMO transports, this unit will serve as one of EMSA’s bariatric ambulances for the Oklahoma City area ensuring this unit is able to serve several key roles in the EMSA system.

by Greg Schwem

A deadly disease is nothing to joke about and, until a cure is found, should probably not be mentioned in the space encompassing a humor column.
Using that logic, I should be writing about bubonic plague, not coronavirus.
The latter is indeed serious. It has killed nearly 1,000 people in China while placing that country on virtual lockdown. According to The Washington Post, it has quarantined 3,700 passengers aboard a cruise ship anchored off Yokohama, Japan, after 136 of them tested positive for the virus so far. Imagine being trapped on a ship for an extra two weeks? With a magician? Not funny.
It has had a severe negative impact on stock portfolios heavily invested in Chinese-based companies, unless one of those companies manufactures surgical masks.
Yes, we should all take precautions, as, currently, that is the only way to avoid the virus. However, it does not mean we should, not so subtly, move far away from that guy in the hotel elevator just because a pesky nose hair caused him to sneeze between the 15th floor and the lobby.
Which is precisely what happened to me.
It occurred recently in an upscale Orlando hotel. I boarded the elevator surrounded by an assortment of conventioneers, sunbathers and families headed to Disney parks. I felt the tickle in my nose almost immediately and knew a sneeze was imminent. I raised my elbow to my face, as is my standard “pre-achoo” practice. I let it rip into my sleeve.
“Excuse me,” I said.
But this time there were no polite, “Bless you” responses. The other riders looked uncomfortably at me and then shifted their gazes to the floor. Most moved, not subtly, as far away as the elevator’s confines would allow. When the car stopped on floor two, a Disney mom emitted an audible groan. At last the elevator reached the lobby and everyone scattered. It could have been my imagination, but I sensed all waited to see which way I was headed so they could exit in the opposite direction. And here’s the kicker: I actually HEARD Disney Mom say to her husband, “He’s probably got coronavirus.”
Trust me lady, he doesn’t. Upon leaving the elevator, he doesn’t need to be sprayed with disinfectant by medical officials in hazmat suit, a scene that played out recently when passengers disembarked a flight from Wuhan, China, the virus’s epicenter.
He just needs some nose hair trimmers. Maybe you could take the 10 bucks you were going to spend on a Mickey-shaped funnel cake and purchase them for me.
We’ve seen this paranoid, accusatory behavior before. SARS, West Nile and swine flu come to mind. Even if we don’t have it, we assume anybody showing a single symptom undoubtedly does.
Now, I’m a guy who has consumed yogurt past its expiration date, sat on toilet seats without paper covers, shared bottled drinks with my kids and allowed dogs to lick my face. Yet I’ve still been prone to this “guilty until proven innocent” behavior. When I see someone in an airport or other public facility wearing a mask, I don’t assume they are taking precautions to avoid catching a disease; I assume they’re CARRYING one. China has, for the moment, been removed from my “places to visit” bucket list. I know this is silly as I long to scale the Great Wall and stroll through Tiananmen Square.
I need to stop this behavior, and so does everyone else. Want to avoid catching coronavirus? Wash your hands often with soap, as medical officials say that works better than shunning humanity. Have someone else push your elevator floor button if you must. Don’t sample those community dishes of nuts at bars. Avoid touching your mouth with your hands. It’s not that difficult.
Coronavirus is not going to stop me from indulging in my favorite pastime, human interaction, nor should it preclude anyone else from doing so.
Even if that human is a cruise ship magician.
(Greg Schwem is a corporate stand-up comedian and author of two books: “Text Me If You’re Breathing: Observations, Frustrations and Life Lessons From a Low-Tech Dad” and the recently released “The Road To Success Goes Through the Salad Bar: A Pile of BS From a Corporate Comedian,” available at Amazon.com. Visit Greg on the web at www.gregschwem.com.)
You’ve enjoyed reading, and laughing at, Greg Schwem’s monthly humor columns in Senior Living News. But did you know Greg is also a nationally touring stand-up comedian? And he loves to make audiences laugh about the joys, and frustrations, of growing older. Watch the clip and, if you’d like Greg to perform at your senior center or senior event, contact him through his website at www.gregschwem.com)

www.harborchase.com

OU Medical Center at OU Medicine has become the first hospital in Oklahoma to offer robotic spine surgery. The advanced technology allows for the precise placement of spinal hardware during complex spinal operations.
“The capacity to perform robotic spine surgery is another advance in the level of care available to Oklahomans and patients in the surrounding region,” explained Ian Dunn, M.D., chair of the Department of Neurosurgery, University of Oklahoma College of Medicine. Dunn was instrumental in bringing this technology to OU Medicine. “This technology improves safety in the operating room and enhances patient outcomes.”
In addition to the newly available technology, Neurosurgeon Zachary Smith, M.D., recently joined the faculty. Smith has specific experience in minimally invasive spine surgery.
Smith completed fellowship training in minimally invasive techniques and complex spine surgery at McGaw Medical Center-Northwestern University, Chicago, and completed his residency at the University of California-Los Angeles David Geffen School of Medicine, where he also earned his medical degree.
Smith is a strong advocate for robotics technology. “Robotics bring greater precision to surgery,” he said. “This technology makes it possible to plan procedures in minute detail, well before stepping into the operating room. In this way, we reduce risks related to the procedure and ensure high-quality care. We look forward to bringing this technology to our comprehensive neurosurgical and orthopedic spine team.”
In addition to greater precision, robotic-assisted surgeries are minimally invasive, meaning shorter recovery time for patients. “The goal of every surgery is to return people to the places and activities they care about,” said Smith.
Robotic assistance in spine surgery complements the well-established use of robotics at OU Medicine in specialties including, but not limited to urology, pulmonology, oncology and general surgery.

The Oklahoma Medical Research Foundation honored Congressman Tom Cole (R-OK) recently with its inaugural Multiple Sclerosis Advocate Award.
Cole received the award for his role in championing biomedical research on MS and other diseases. The ceremony took place at the Oklahoma City Golf and Country Club, during a dinner that also raised more than $270,000 for research and patient care at OMRF’s Multiple Sclerosis Center of Excellence.
During his nine terms in the U.S. House of Representatives, Cole has advocated for biomedical research on the national level. Cole is the former Chairman and current Ranking Member of the House Appropriations Subcommittee on Labor, Health and Human Services, Education, and Related Agencies. Under his leadership, the National Institutes of Health’s budget has grown almost $8 billion since 2014.
“Congressman Cole has used his considerable influence to benefit those suffering from disease,” said Chickasaw Nation Governor Bill Anoatubby, who serves on OMRF’s board and presented the award to Cole. “Multiple sclerosis is one of many diseases that impacts the lives of Oklahomans, and Tom understands their struggle. It fuels his passion for funding research that ultimately will make a difference for countless Americans.”
MS causes vision problems, tremors, paralysis, painful spasms, imbalance and cognitive changes. At OMRF, more than 3,000 MS patients receive treatment from clinicians, who also team with laboratory researchers in an effort to develop new treatment options.
“Everyone has family members and loved ones who are affected by some form of disease,” said Cole. “Regardless of your politics, funding for biomedical and disease research is always a worthy cause. As I serve in Congress, I will continue fighting to sustain and increase the gains that we have made, so centers of research excellence like OMRF can continue to pursue groundbreaking research to find more cures and treatments that benefit all of society.”
Those efforts, said OMRF President Stephen Prescott, M.D., have indeed made a difference.
“Congressman Cole prioritized research funding and has been responsible for historic increases,” said Prescott. “Because of his leadership, we’re now seeing new and meaningful discoveries that will change—and save—lives.”
The Chickasaw Nation served as the lead sponsor of the event, which also received support from Nancy Ellis, Lou and Jim Morris, Susan and Louis Dakil, the Clyde Evans Trust, and the Scaramucci Foundation.

https://www.caresuitesokc.com/

Indian rhino calf due this fall – Zoo is committed to conserving this rare species

The Oklahoma City Zoo and Botanical Garden is proud to announce that its female Indian rhinoceros, Niki, is eating for two! Niki, 13, one of the OKC Zoo’s adult, female Indian rhinos–also known as the greater one-horned rhino–is expecting a calf with the Zoo’s male, Indian rhino, Arun, 29. This will be the first offspring for this breeding pair.

“Rhino births are significant events at the Zoo so we are thrilled to share news of Niki’s pregnancy and cannot wait to welcome this new addition to our herd,” said Rachel Emory, OKC Zoo curator of pachyderms. “The Zoo is committed to the conservation of this amazing species and recognizes the vital role this calf plays in helping ensure our world’s rhino populations survive for future generations.”
The Zoo’s veterinary team confirmed Niki’s pregnancy through hormone monitoring and ultrasounds. She is expected to give birth late October or early November 2020 following an approximately 16-month gestation. This will be Niki’s second offspring to be born at the Zoo and the sixth Indian rhino birth since the species became part of the Zoo’s animal population in 1981. Niki’s first calf, a male, Rupert, born in 2014, now resides at Mesker Park Zoo in Evansville, Indiana.
Rhino dad, Arun, arrived at the Zoo in February 2019 from the Fort Worth Zoo as part of a breeding recommendation by the greater one-horned rhinoceros species survival plan (SSP). SSP programs were developed by the Association of Zoos and Aquariums (AZA) to oversee breeding management and sustainability of select animal species within AZA-member zoos and aquariums. The Zoo’s Sanctuary Asia is also home to adult, female Indian rhino, Shanti, 32 who also came from the Fort Worth Zoo with Arun.
At almost 4,000 pounds, Niki appears healthy and her pregnancy is going well. She is receiving excellent care and attention from her caretakers who are working closely with the Zoo’s veterinary team to monitor both mom and calf through ongoing exams and ultrasounds. Caretakers have been working with Niki through positive reinforcement training to ensure she is comfortable with these exams and voluntarily participating in her care.
Native to northern India and southern Nepal, Indian rhinos are currently listed as “vulnerable” by the International Union for the Conservation of Nature. Through conservation programs, wild populations over the past century have recovered from under 200 animals to approximately 3,600 today. However, there is a continuing decline in the quality of their natural habitat and the species continues to be illegally hunted for its horn.
The OKC Zoo is helping save Indian rhinos by supporting the International Rhino Foundation’s efforts to protect vulnerable and critically endangered rhinos and their habitat in India with money from the Round Up for Conservation Fund. The Zoo’s Round Up for Conservation program encourages guests to donate their change from any Zoo purchase to help protect wildlife and wild places around the world. Plus, the Zoo’s American Association of Zookeepers chapter has raised more than $373,000 for rhinos in Asia and Africa through its fundraising efforts since 1990.
Stay in the rhi-KNOW and follow the Zoo on Facebook, Twitter and Instagram and by visiting Our Stories for updates on Niki and her little one on the way!
The Oklahoma City Zoo is located at the crossroads of I-44 and I-35 in the heart of Oklahoma City’s Adventure District and is a proud member of the Association of Zoos and Aquariums, the American Alliance of Museums and an Adventure Road partner. Hours of operation are 9 a.m. to 5 p.m. daily. Regular Zoo admission is $12 for adults and $9 for children ages 3-11 and seniors ages 65 and over. Children two and under are admitted free. Zoo fans can support the OKC Zoo by becoming Oklahoma Zoological Society members at ZOOfriends.org or in-person at the Zoo. To learn more about these and other happenings, call (405) 424-3344 or visiting okczoo.org.

www.arborhouseliving.com

Effective February 10, the Oklahoma Insurance Department (OID)’s Oklahoma City Office will be relocated to our new facility: Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105.
As part of the moving process, email and network access will be limited from Wednesday, February 5 through Friday, February 7, 2020. The Oklahoma Insurance Department will resume normal operations on Monday, February 10, 2020 on its regular schedule from 8:00 a.m. to 5:00 p.m. For immediate assistance during this time, you may call Communications Director Liz Heigle at 405-522-0683.
We thank you for your patience and cooperation during these few days as we transition to a more efficient and effective office environment.
If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov.