On Saturday, July 9, 2022, the Oklahoma Route 66 Museum and the Oklahoma Route 66 Association will host the Oklahoma Route 66 Hall of Fame Induction Ceremony and the opening of a new exhibit, “Route 66 Transitions, 1981–1991: Jerry McClanahan’s First Decade of Route 66 Photography.” This event is free and open to the public, and refreshments will be provided.
Beginning at 2 p.m., the Oklahoma Route 66 Association will induct two special Oklahomans into the Oklahoma Route 66 Hall of Fame. Inductions are held every two years for individuals who have made outstanding contributions to the promotion or preservation of Route 66. The winners’ plaques will be unveiled with the others on display in the Oklahoma Route 66 Museum’s Hall of Fame, located in the WOW! exhibit room.
Immediately following the induction, the museum will hold an opening for the “Route 66 Transitions, 1981–1991: Jerry McClanahan’s First Decade of Route 66 Photography” exhibit. McClanahan is a noted Route 66 authority, artist and photographer. He first began photographing and mapping the route in 1981 on a trip from Texas back to visit his boyhood home in southern California. McClanahan captured many lost and forgotten scenes during this decade of decline and revival, some of which are presented in this exhibit for the first time.
The Oklahoma Route 66 Museum is located at 2229 W. Gary Blvd. in Clinton. The museum galleries present the history and legends of Route 66 through the decades. For additional information, please contact Pat Smith at 580-323-7866 or email rt66mus@okhistory.org.
The Oklahoma Route 66 Museum is a division of the Oklahoma Historical Society. The mission of the Oklahoma Historical Society is to collect, preserve and share the history and culture of the state of Oklahoma and its people. Founded in 1893 by members of the Territorial Press Association, the OHS maintains museums, historic sites and affiliates across the state. Through its research archives, exhibits, educational programs and publications the OHS chronicles the rich history of Oklahoma. For more information about the OHS, please visit www.okhistory.org.
Route 66 Museum in Clinton to Host Route 66 Hall of Fame Induction and Exhibit
INTEGRIS Offers Air Medical Transport Using Sikorsky Helicopter

Sikorsky has been the world’s leading helicopter manufacturer since 1939, producing every presidential helicopter in the modern era, as well as the highly celebrated military grade Black Hawk helicopter.
INTEGRIS is now using a Sikorsky SK-76 as an integral part of the health care system’s critical air medical transport efforts.
The unique aircraft, which is the most advanced multi-role helicopter of its kind, is being housed at INTEGRIS Baptist Medical Center and is owned and operated by Survival Flight.
This particular helicopter is specifically designed to transport injured and critically ill patients from hospitals across the state and region to INTEGRIS to receive specialized care. It will also be used in rescue operations and organ transplant procurements.
“The Sikorsky SK-76 is ideal for transporting the sickest of the sick patients, who demand the highest level of medical care,” says Tim Johnsen, president of INTEGRIS Baptist Medical Center. Before becoming an administrator, Johnsen was a cardiac intensive care nurse and director of an air medical transport program. He was also a director of emergency services at a trauma center. He was instrumental in bringing the Sikorsky to INTEGRIS.
“At 52 feet long, it is considerably larger than the average medical helicopter, making it possible to carry not only additional medical equipment and supplies, but also entire teams of medical professionals. These highly trained individuals can then deploy life-saving therapies while en route back to INTEGRIS Baptist Medical Center. It truly is a mobile intensive care unit in the sky.”
Aly El Banayosy, M.D., is executive director of critical care and circulatory support at the INTEGRIS Nazih Zuhdi Transplant Institute. He says the Sikorsky helicopter will allow more people access to sophisticated and specialized therapies like cutting edge heart pump technologies such as the LVAD and Total Artificial Heart and extracorporeal membrane oxygenation, known as ECMO.
“ECMO is a last resort lifesaving technique for patients facing imminent death caused by heart or respiratory failure. In many cases it really is a person’s only hope for survival. While there are other ECMO programs in the state, INTEGRIS has the only mobile ECMO team where we physically travel to other facilities to retrieve these patients. Now thanks to the superiority of the Sikorsky helicopter, our team is able to travel farther and faster to stabilize dying patients and give them one last chance at life.”
The Sikorsky helicopter is one of the fastest medical helicopters in existence and is capable of traveling 300 miles without refueling.
Douglas Horstmanshof, M.D., is a heart failure cardiologist with the Advanced Cardiac Care program at INTEGRIS. He says maintaining the highest quality continuity of care during transport is crucial. “Patients in need of air transport are typically in a very vulnerable state. Having a helicopter like the SK-76 allows the smooth and safe transport not only of the patient, but also the team of physicians and nurses necessary to provide the best possible care during that critical time.”
The helicopter went into service on May 5. INTEGRIS is the only health care system in the region utilizing a Survival Flight Sikorsky SK-76 for air medical transport.
Crystal Bowersox to Visit and Perform at Diabetes Camp
Acclaimed singer-songwriter inspires kids with type 1 diabetes to pursue their dreams
Crystal Bowersox understands how crucial it is to find a healthy balance on and off the stage. Diagnosed with type 1 diabetes (T1D) at age 6, Crystal — now 30 — reached the heights of American Idol in 2010 and maintains an ongoing musical career. Having nearly lost her spot on the show due to a short hospitalization brought on by the rigorous taping and rehearsal schedule, she vowed to make it her mission to touch others impacted by diabetes with her music and her message.
On Wednesday, July 20, Crystal will visit Camp Blue Hawk, a residential camp serving Oklahoma kids also growing up with T1D. Camp Blue Hawk is a project of Harold Hamm Diabetes Center–Children’s at the University of Oklahoma. This year’s five-day camp will serve 48 children ages 10 to 15 near Guthrie at the Central Christian Camp and Conference Center. Crystal will meet the campers, share her story, and perform briefly.
“Growing up with diabetes, I felt isolated from other kids because they didn’t understand the challenges I faced, and today I know there are many who experience the same things,” said Crystal. “However, despite the obstacles, I learned how to manage the disease, and I try to live my life to the fullest.”
Crystal’s grit and determination caught the eye of Lilly Diabetes, which today introduced her as its newest type 1 diabetes ambassador. Crystal’s visit to Camp Blue Hawk is part of the Lilly Camp Care Package program, one of the largest diabetes camp support programs in the United States.
Attending a diabetes summer camp can be a valuable experience for children learning to live with the disease, particularly those transitioning from parental care to self-care. A three-year survey by the American Diabetes Association® showed camp experience increases children’s diabetes knowledge, self-confidence, diabetes management and emotional well-being. Camps are especially valuable for newly diagnosed campers (less than one year since initial diagnosis) changed the most, with 19 percent showing improvement in their ability to manage diabetes-related issues.
Since finishing as first runner-up on Season 9 of American Idol, Crystal has released two full-length albums and two EPs, mostly featuring her own original songs. She has collaborated with Joe Cocker, B.B. King, Alanis Morissette, Jakob Dylan, John Popper of Blues Traveler, and Melissa Etheridge, among others. Originally from Northwest Ohio, Crystal now makes her home in Nashville.
Harold Hamm Diabetes Center (HHDC) is an OU Medicine Center of Excellence leading the way to prevent, treat, and ultimately find a cure for diabetes. HHDC–Children’s is the center’s pediatric division, housed in the OU Children’s Physicians building in Oklahoma City. This is Camp Blue Hawk’s second year; campers are invited by medical staff at HHDC–Children’s, and every camper attends on scholarship. www.haroldhamm.org
Know The Skin You’re In
Story and photo by Bobby Anderson, RN, Staff Writer

Your skin is your largest organ and the only one you can actually see and feel.
So as you age you might want to pay a little more attention to skin changes to prevent something minor from becoming something major.
That’s what one of the leading dermatologists in Oklahoma City tells her patients.
Dr. Elise Brantley is a board-certified dermatologist who has been practicing for more than 10 years.
Her practice at Scissortail Dermatology focuses on protecting your skin year-round.
“I think it’s a good idea for people to be aware of what the signs and symptoms of skin cancer are,” Brantley said. “Just so they know whether or not they need to come in. Another thing is for people to be aware of potential risk factors they may not realize.”
Scissortail Dermatology has offices on both the north and south sides of the metro.
You can learn more at their booth at the upcoming Second Half Expo being held at The National Cowboy and Western Heritage Museum in Oklahoma City, on Saturday, October 21 from 8 a.m. to 1 p.m.
The free event is the largest senior expo in Oklahoma and will feature 130 exhibits, lots of free giveaways as well as information on senior living, education, and retirement planning.
When it comes to people and their skin, oftentimes they’ll ignore the proverbial warning signs.
“Honestly, everyday especially in the younger population who work outside,” Brantley said. “A lot of people who spend or have spent a lot of time outside (are at risk).”
All those ball games, summers at the lake, and work outdoors will eventually catch up.
As you start to age accumulated exposure to the sun can begin to take its toll, resulting in blemishes and forms of skin cancer – some of which can be deadly if left untreated.
“Especially when they reach retirement age, that’s when the problem arises,” she said. “Before you get to cancer some people experience pre-cancers that are uncomfortable, tender, and make the skin rough. The skin surface is altered and a lot of our patients struggle with that.”
Brantley’s practice focus is the evaluation and treatment of growths of the skin with an emphasis on detecting and treating skin cancer.
She is a native Oklahoman from Broken Arrow.
After graduating high school from the Oklahoma School of Science and Mathematics she attended the University of Tulsa for undergraduate studies.
She received her medical degree from the University of Oklahoma and completed her residency training at the University of Cincinnati where she served as chief resident.
She has been serving the Oklahoma City metro area for more than 10 years.
Melanoma is the deadliest form of skin cancer. However, when detected early, melanoma can be effectively treatment. You can look for signs of melanoma by following the ABCDE method
Asymmetry is where one half of the spot is unlike the other half.
The spot has an irregular or poorly defined border
* C stands for color. The spot has varying colors from one area to the next, such as shades of tan, brown, black, or areas of white, red, or even blue.
* D stands for diameter. Melanomas are usually greater than six mm, or about the six of a pencil eraser, but can be smaller.
* E stands for evolving where a spot looks different than the rest or changes in size, shape, or color.
Performing a skin self-exam means taking note of all the spots on your body, from moles to freckles to age spots. Skin cancer can develop anywhere on the skin and is one of the few cancers you can usually see on your body. Ask someone for help when checking your skin, especially in hard-to-see places like the scalp and back.
The annual cost of treating skin cancers in the U.S. is estimated at $8.1 billion: about $4.8 billion for nonmelanoma skin cancers and $3.3 billion for melanoma, according to the Foundation.
Thanks to increased education and screening by dermatologists like Brantley, the diagnosis and treatment of nonmelanoma skin cancers in the U.S. increased by 77 percent between 1994 and 2014.
“It’s a great idea to come in for at least one assessment,” Brantley said. “Get an idea of what your risk factors are. You may not need to come in more than once a year. You may need to come in more often.”
For Brantley, an ounce of prevention is worth more than a pound of cure.
For more information or to make an appointment visit https://scissortaildermatology.com/ or call (405) 562-6222.
Physician Housecalls Announces New Psychiatric Services
Oklahoma-based health care company expands offerings for homebound patients
Physician Housecalls, a medical provider specializing in home-based primary care for chronically ill and elderly patients, will now offer psychiatric services to clients in Oklahoma and Kansas.
“Our providers are trained and experienced in treating diseases of the body, but like most primary care practitioners, they have little experience with mental health issues,” said Cindy Longanacre, co-founder, owner and vice president of Physician Housecalls. “By adding mental health services to our established primary care offerings, we’re better able to address diverse patient needs.”
Nurse practitioner Rolanda Davis will lead the company’s psychiatric care efforts. Davis treats diseases like dementia, Alzheimer’s, depression, bipolar disorder and schizophrenia — she can also prescribe medications and provide counseling services, both through in-person visits and telehealth.
Davis said the need for psychiatric services has risen as part of the global health crisis.
“Depression and anxiety rates are increasing. Many people are isolated from their families, and they’re unsure what the world will look like from one day to the next,” she said. “Now more than ever, we all need to focus on our mental health. I look forward to working with patients in Oklahoma and Kansas to address these issues and hopefully provide them with a sense of calm and relief.”
Physician Housecalls is actively hiring psychiatric nurse providers in its operating areas to accommodate the growing need. For more information, visit www.housecallsok.com.
Founded in 2012, Physician Housecalls provides home based primary care, chronic care management, care plan oversight, transition management services, wellness visits and behavioral health integration services to patients in post-acute facilities and private homes across Oklahoma and Kansas.
Social Security Announces 1.6 Percent Benefit Increase for 2020
Social Security and Supplemental Security Income (SSI) benefits for nearly 69 million Americans will increase 1.6 percent in 2020, the Social Security Administration announced today.
The 1.6 percent cost-of-living adjustment (COLA) will begin with benefits payable to more than 63 million Social Security beneficiaries in January 2020. Increased payments to more than 8 million SSI beneficiaries will begin on December 31, 2019. (Note: some people receive both Social Security and SSI benefits). The Social Security Act ties the annual COLA to the increase in the Consumer Price Index as determined by the Department of Labor’s Bureau of Labor Statistics.
Some other adjustments that take effect in January of each year are based on the increase in average wages. Based on that increase, the maximum amount of earnings subject to the Social Security tax (taxable maximum) will increase to $137,700 from $132,900.
Social Security and SSI beneficiaries are normally notified by mail in early December about their new benefit amount. Most people who receive Social Security payments will be able to view their COLA notice online through their my Social Security account. People may create or access their my Social Security account online at www.socialsecurity.gov/myaccount.
Information about Medicare changes for 2020, when announced, will be available at www.medicare.gov. For Social Security beneficiaries receiving Medicare, Social Security will not be able to compute their new benefit amount until after the Medicare premium amounts for 2020 are announced. Final 2020 benefit amounts will be communicated to beneficiaries in December through the mailed COLA notice and my Social Security’s Message Center.
The Social Security Act provides for how the COLA is calculated. To read more, please visit www.socialsecurity.gov/cola.
Iris brings memory care home

story and photo by Traci Chapman
David Krukiel and Brandon Meszaros had a dream – an idea that could impact how the world saw memory care and change the lives of those people who needed that care.
That dream should become a reality in a few short weeks, when Iris Memory Care opens in Edmond.
After working together for many years, Krukiel and Meszaros decided to strike out on their own. The first step was research – a lot of it, market studies and long days formulating just how they wanted to move forward with their new project. The location actually came relatively easy to the partners.
“We saw that there was a strong need for memory care in Edmond, so we decided to start here,” Krukiel said.
As the partners worked on the physical concept for Iris Memory Care, the most important component would be the caregivers who provide residential care. That’s where Leslie Stone came in, someone Krukiel said he knew would be the key to making sure the foundation of Iris was not only maintained, but would flourish.
“What we always felt was lacking to a degree (in other facilities) was compassion, dignity and comfort, and we searched for someone with a like mind on those concepts,” Krukiel said. “The mission is impossible without the perfect staff.”
“The main thing we always want to remember is how our residents will be feeling, the challenges they face and how we can make every day better for them,” Stone said. “Their families also deserve to know that someone who truly cares for them is there for them every day.”
With Stone on board, the work began in earnest on the building itself, something that would be different than any other memory care facility the team had ever seen, Krukiel said.
“Most of the times you see these large buildings with lots of people, but we don’t believe that’s conducive to the best, the quality care, that people with these challenges face,” he said. “So, we decided – we knew that home is where people feel the most comfortable, and that’s what we did in building Iris.”
The two-building complex will therefore be home to 40 people, 20 in each home. Rooms are set back from the hall, so it doesn’t feel like a hospital or hotel, Krukiel said. The large main room, where residents will eat their meals, is also a gathering place and one set up for recreational activities and visits. A second, smaller day room will provide more of the same, as well as a salon-inspired area.
“Many of memory care residents don’t like to have their hair washed; we thought the idea of the salon could bring back good memories of when they saw their friends at the beauty parlor,” Stone said. “Everything we’re doing is a way to make them feel comfortable and so they want to come out and interact, which can be a challenge with memory care patients.”
Perhaps the main physical feature of the Iris philosophy is its kitchens, designed as an open space, much like in a home. Featuring a granite bar where residents can sit and watch meals prepared or sometimes interact in that preparation, the space is fundamental to the team’s concept.
“It all goes together – we don’t want the residents to feel like numbers, we want them to know they’re cared for, that this really is their home,” Krukiel said. “Staff members will take their meals with the residents, so they have that interaction, as well.”
“They (staff members) are caregivers first, but friends also,” Stone said.
While recreation will play an important part of Iris’ residents lives, so too will something not found at any other Oklahoma memory care facility. Its long name is “Snoezelen Multi-Sensory Environments.”
“Basically, Snoezelen is a term for a variety of relaxing spaces that can help reduce agitation and anxiety, but they are also something that can stimulate the user, encourage communication and help them to interact – with both the unit and with others,” Snoezelen consultant Carolyn Jackson said.
For Iris Memory Care residents, that can be particularly helpful, as those patients frequently encounter “sensory overload.” The soothing lights and colors of the Snoezelen unit can also be accompanied by music, aromatherapy and images, can be something that might make the difference in reaching a particular patient.
“We’ve been told no one else in Oklahoma has a Snoezelen; for the places that do, many of them have a dedicated room for it,” Krukiel said. “We decided to get a smaller unit, but one that would have the ability to be moved from room to room – that way our residents will have better access to it.”
“We just want them to always feel comfortable, always feel safe and loved,” Stone said. “This is just another great way for us to be able to accomplish that.”
ASK LISA: “RE”claim Your Life
By Lisa Sydnor
When the opportunity to write a column for Senior News and Living sharing stories, answering questions and helping to identify services for Oklahoma City seniors at-large was presented, it was for me a childhood “Ann Landers/Dear Abby” dream come true. What an incredible mission, helping seniors by telling their stories. The belief that it takes a village; we must walk by faith and that there is a solution for every situation is a driving force and the foundation for this column.
My professional career spans more than fifty years working with and guiding nonprofits. I found my passion for service working with amazing organizations and having the opportunity to help so many people throughout our great state and our great country. Early on serving as the secretary/bookkeeper/file clerk/custodian for the Oklahoma Museums Association, I found my passion for nonprofit service. Then the YMCA of Greater Oklahoma City gave me the opportunity to develop and lead fundraising campaigns, Oklahoma City University financial development department presented the opportunity to work closely with the board and to develop new ideas and strategies in fundraising, National American Red Cross lead to developing, writing and teaching curricula for Disaster Colleges and the opportunity to grow the individual chapters. Returning to Oklahoma in 2009, I tried to retire, really, I did but the exciting challenge of leading a team of 100 staff in six counties, administering 13 programs, including a homeless shelter; weatherization program; a transportation program; rental units; six food pantries and other social services made it impossible to turn down the position as CEO of the Central Oklahoma Community Action Agency. Then, I tried to retire again, honestly, I did. But a part-time job with The Salvation Army (TSA) senior program became the full-time job as Senior Programs Manager at TSA where I served with joy and love until my recent retirement in October of this year. Now, I am officially RETIRED, AGAIN! Sorta. My career experiences as well as my role as a mother and grandmother placed me in the unique position to make quick command decisions that impacts peoples lives. It was an extreme honor to serve then and to continue serving you. I look forward to us getting to know one another each month through the pages of Senior News and Living. As my new 2019 bright pink journal so appropriately states on the front cover “Let the Adventure Begin” and so it does.
Are you a part of the ‘RE’ movement? If your answer is not “Yes” – I hope that after reading this article, it will be a resounding “Yes”!
My middle child, my youngest daughter, drives the entire family nearly crazy. She lives the “RE” movement – REclaim, REpurpose, REuse, REcycle, REbuild, REfurbish. And although, she can be exhausting, her words on these subjects often fit many other seemingly unrelated situations.
For example, I am officially REtired. Again. Sorta. Learning to REpurpose my professional and personal focus and master the art of RElaxing. See how that works?
REbuilding or REclaiming an estranged relationship is another example. Have you ever been, or are you now, estranged from a loved one? Have you let hours, days, weeks, months, or even years fly by without reaching out – without mending relationships? Have you wanted to REbuild a relationship or REunite with a loved one? Are you so certain you would be REbuffed, you don’t take the first step, after all who wants to risk REjection? I am not saying the hurts aren’t real. Many times, they are devastating. However, our pride should not keep us from offering and/or seeking REconciliation.
Jan (not her real name) is a prime example. Jan and Jack had lived in Oklahoma for five years. She married Jack and left the Philippines against the wishes of her children. Jack died on a Saturday and Jan was alone, thousands of miles from her family. There had been no contact with any family member since leaving five years ago. On Monday, in despair, Jan went to the senior center in her apartment building. A staff member stopped to talk with Jan, sat down asking if there is something she could do to help her. Jan tells her that her husband died, and she is alone. Jan is encouraged to reach out to her children, tell them of the situation. When unkind and hateful words have been exchanged, forgiveness seems out of reach. Someone must take the first step, make the first call.
After lunch, Jan returned to the apartment – her intention was to take her life. In desperation, Jan called her eldest daughter. The daughter couldn’t stop crying. Within an hour, with no words of REcrimination, there is a paid airline ticket from Oklahoma City to Manila, leaving in 36 hours.
Reaching the seniors experiencing such depths of despair and encouraging them to seek counseling and take the first steps to REclaiming their lives should be a priority. Don’t let the hurt, the anger from the past, keep you from forgiving, REbuilding and REconnecting with friends and family. Take that leap of faith. Forgive yourself. Forgive others. Be that person – that “RE” person: REunite, REconnect, REbuild and REclaim the estranged relationships in your life.
Do you feel there is no place to turn, that you are alone? Oklahoma City has great resources. Call 211 for information on agencies and programs. IF YOU FEEL SUICIDAL CALL 911 or the Suicide Prevention Hotline at 1-800-SUICIDE.
Senior News and Living has set up a dedicated phone line for you to ASK LISA questions, please call 405-631-5100 ext. 5 and leave; your name, phone number and a message regarding your question or topic, if your question is chosen to be in an upcoming issue I will follow up with you.
Afterthoughts with Lisa
Have you ever done something so foolish, something you have chastised others for doing, something you must have been brain dead to have done? Well, the other day I did a dumb thing on that level. I was in a grocery store; looking at a display, when this soft voice says, “Baby, you know Thanksgiving and Christmas are right around the corner.” I instantly knew what she was referring to…my wallet, cell and keys were laying in the shopping cart, unattended. I put myself in a position for potential harm. Be aware of your surroundings. Never leave your purse, wallet or bag unattended. Thank you, Mary, for caring enough to approach a stranger (fellow senior) to warn of danger!
Whodunit Dinner Theater Announces Line up for January
Whodunit Dinner Theater’s original format presents
‘Showdown! At Madam Yahoo’s Saloon!”
This hilarious western written by Oklahoma’s playwright Earline Cottet is a crowd favorite! Dates include:
Friday December 4th & 11th; January 15th at Cattlemen’s Steakhouse 1309 S. Agnew okc- you can not access tickets by calling the restaurant, you must call Whodunit’s number at 405-420-3222 or go to www.whodunit.net.
Tuesday December 8th & Friday January 22nd at Teds Escondido North 6900 N. May you can not access tickets by calling the restaurant, you must call Whodunit’s number at 405-420-3222 or go to www.whodunit.net.
Whodunit Part YOU is our newest format where the audience actually plays a part! Six audience members receive a script & costume accessories and join in on the mystery! They may even be the one ‘Whodunit’!!
We’ve teamed up with Oklahomas historical Grandison Inn for this show, we present, ‘Murder At The Grandison Inn!’
This brand new comedy mystery written by Oklahoma playwright Terri Myers will give you fond memories for years to come!
Dates include: Saturday January 30 & our ‘sweethearts show’ on February 19th at The Grandison Inn 1200 N. Shartel Ave Okc get tickets by calling 405-232-8778.
Ticket prices for all Whodunit shows are $48 and include dinner & show! Arrival times for all Whodunit shows is 6:15pm.
Social Security Administration and its Inspector General Announce New Online Reporting Form for Imposter Scam Calls
Andrew Saul, Commissioner of Social Security, and Gail S. Ennis, the Inspector General for the Social Security Administration, announce the launch of a dedicated online form at www.oig.ssa.gov to receive reports from the public of Social Security-related scams. These scams—in which fraudulent callers mislead victims into making cash or gift card payments to avoid arrest for purported Social Security number problems—skyrocketed over the past year to become the #1 type of fraud reported to the Federal Trade Commission and the Social Security Administration.
To combat these scams, Social Security and the OIG will use the new online form to capture data that will be analyzed for trends and commonalities. The OIG will use the data to identify investigative leads, which could help identify criminal entities or individuals participating in or facilitating the scams. Ultimately, these efforts are expected to disrupt the scammers, help reduce this type of fraud, and reduce the number of victims.
“We are taking action to raise awareness and prevent scammers from harming Americans,” Commissioner Saul said. “I am deeply troubled that our country has not been able to stop these crooks from deceiving some of the most vulnerable members of our society.”
Commissioner Saul and Inspector General Ennis encourage the public to use the new online form to report Social Security phone scams including robocalls and live callers, as well as email, text, and in-person scams. The form allows people to create a unique Personal Identification Number (PIN), so if OIG contacts a person about their report, they will know the call is legitimate.
“Awareness is our best hope to thwart the scammers,” said Inspector General Ennis. “Tell your friends and family about them and report them to us when you receive them, but most importantly, just hang up and ignore the calls.”
Social Security employees do occasionally contact people–generally those who have ongoing business with the agency–by telephone for business purposes. However, Social Security employees will never threaten a person, or promise a Social Security benefit approval, or increase, in exchange for information or money. In those cases, the call is fraudulent and people should just hang up.
Generally, the agency mainly calls people who have recently applied for a Social Security benefit, someone who is already receiving payments and requires an update to their record, or a person who has requested a phone call from the agency. If a person is not in one of these situations, they normally would not receive a call from the agency.
Social Security will not:
* Tell you that your Social Security number has been suspended.
* Contact you to demand an immediate payment.
* Ask you for credit or debit card numbers over the phone.
* Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
* Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
* Promise a Social Security benefit approval, or increase, in exchange for information or money.
If there is a problem with a person’s Social Security number or record, in most cases Social Security will mail a letter. If a person needs to submit payments to Social Security, the agency will send a letter with instructions and payment options. People should never provide information or payment over the phone or Internet unless they are certain of who is receiving it.
The Social Security OIG will also continue to take reports of fraud, waste, and abuse in Social Security’s programs and operations. A separate online form for those reports remains available at their website.










